Christopher Hecht
Memphis,Tennessee
Summary
Results-driven Sales Representative known for high productivity and efficient task completion. Specializes in customer relationship management, strategic sales planning, and market analysis. Excel in communication, negotiation, and time management, ensuring seamless sales processes and client satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Representative
Cellular Sales Verizon
Knoxville, Tennessee
05.2024 - 11.2024
- Greeted and assisted customers to foster positive experiences.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Operated register, handled cash and processed credit card transactions.
- Provided technical support for customers using the company's products or services.
- Identified customer needs by asking questions and advising on best solutions.
- Reviewed monthly performance against targets set by management team.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Listened to customer needs to identify and recommend best products and services.
- Worked effectively in team environments to make the workplace more productive.
Door-to-door Landscaping Entrepreneur
Self Employed
Memphis And Knoxville, Tennessee
05.2023 - 04.2024
- Founded and managed a landscaping company, focusing on door-to-door sales and client acquisition.
- Tailored landscaping services to meet individual client needs, enhancing customer satisfaction, and repeat business.
- Negotiated prices, deals, and job specifics with customers to secure sales, while implementing up-selling strategies that enhanced conversion rates and profit margins.
- Built lasting relationships with clients through personalized service consultations at their doorstep.
- Designed and produced eye-catching, community-oriented signs for neighborhood distribution, enhancing local engagement and visibility.
- Recruited and managed work teams to complete projects, compensating workers with a percentage of earnings.
Stocker/customer Service
Buster's Liquors and Wines
Memphis, Tennessee
05.2022 - 01.2024
- Managed stock by unloading deliveries and organizing items in storage.
- Stocked shelves with newly arrived products.
- Handled incoming calls related to customer order requests.
- Provided customer service and resolved customer complaints.
- Utilized product knowledge to guide customers in selecting the ideal liquor, beer, and spirits, matching their specific needs and preferences.
Youth Soccer Coach
Christian Brothers High School
Memphis, TN
06.2020 - 07.2021
- Led drills and exercises focusing on technical skills, tactical understanding, and physical fitness.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Intervened when conflicts arose between players or teams to help resolve disputes quickly and fairly.
- Developed lesson plans for each day's activities based on the group's abilities.
Education
High School Diploma -
Christian Brothers High School
Memphis, TN05-2021
Some College (No Degree) - Marketing
University of Tennessee
Knoxville, TNSkills
- Competitor research
- Sales closing
- Territory sales
- Account development
- Business development
- Interpersonal communication skills
- Customer retention
- Price quote preparation
- Upselling and cross-selling
- Exceeding sales goals
- Product and service knowledge
- Microsoft Excel knowledge
- Salesforce knowledge
- Team development
- negotiation
Certification
- Pearson Microsoft Excel Advanced Badge
Accomplishments
- 2021 TSSAA Soccer State Champion.
- 2021 Soccer Team Captain (Strength and Conditioning)
- Exceeded Cscore sales goals at Cellular Sales.
Affiliations
- Intramurals
- Running
- Hiking
- golfing
Timeline
Sales Representative
Cellular Sales Verizon
05.2024 - 11.2024
Door-to-door Landscaping Entrepreneur
Self Employed
05.2023 - 04.2024
Stocker/customer Service
Buster's Liquors and Wines
05.2022 - 01.2024
Youth Soccer Coach
Christian Brothers High School
06.2020 - 07.2021
- Pearson Microsoft Excel Advanced Badge
High School Diploma -
Christian Brothers High School
Some College (No Degree) - Marketing
University of Tennessee
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