Christopher Henderson
Houston
Summary
Client service professional with demonstrated ability to enhance client satisfaction and drive results. Skilled in managing client relationships, coordinating service delivery, and resolving issues efficiently. Strong collaborator, adaptable to changing needs, and reliable in team environments. Known for excellent communication, problem-solving, and organizational skills.
Overview
7
7
years of professional experience
Work History
Client Service Coordinator
Blue Pearl Pet Hospital
New York, NY
08.2025 - Current
- Managed client inquiries, providing timely information and support for optimal service delivery.
- Coordinated client appointments and follow-ups to enhance patient care and client satisfaction.
- Streamlined communication between veterinary staff and clients to improve workflow efficiency.
- Developed client education materials on pet health and wellness, fostering informed decision-making.
Medical Lab Assistant
WESTCHESTER HOSPITAL
Westchester, New York
05.2020 - 07.2025
- Analyzed samples using automated equipment and instruments, including spectrophotometers and centrifuges, ensuring accurate and timely results.
- Utilized automated equipment and instruments, including spectrophotometers and centrifuges, to analyze samples.
- Maintained patient, specimen and tracking data using laboratory computer system.
- Managed patient, specimen, and tracking data in laboratory computer system, enhancing data integrity and accessibility.
- Conducted laboratory tests to support accurate diagnoses and treatment plans.
Marketing Administrative Assistant
COCA COLA
Atlanta, Georgia
05.2019 - 09.2019
- Streamlined file organization, developed spreadsheets, and managed front desk operations, ensuring an efficient reception area.
- Managed staff correspondence and record tracking, contributing to automation of office operations.
Education
Bachelor of Science - Marketing
South Carolina State University
Orangeburg, SC05.2019
Skills
- Client relationship management
- Insurance Claims Processing
- Performance evaluation
- Time management expertise
Timeline
Client Service Coordinator
Blue Pearl Pet Hospital
08.2025 - Current
Medical Lab Assistant
WESTCHESTER HOSPITAL
05.2020 - 07.2025
Marketing Administrative Assistant
COCA COLA
05.2019 - 09.2019
Bachelor of Science - Marketing
South Carolina State University