Christopher Hernandez
Sterling
Summary
Developed teaching and leadership skills within a fast-paced restaurant environment. I work well with kids and the elderly. Demonstrated ability to train and guide teams, ensuring high standards in service and operations. I have strong communication and teamwork abilities, ensuring effective collaboration and patient support. Ready to leverage these skills in a dynamic and supportive environment.
Overview
3
3
years of professional experience
Work History
Server Trainer
Ashby Ponds Senior Living
Ashburn, VA
04.2023 - Current
- Trained new servers on menu knowledge and customer service protocols.
- Oversaw daily operations to ensure compliance with safety and sanitation standards.
- Developed strong relationships with regular customers, encouraging repeat business and loyalty to the establishment.
- Mentored junior servers, fostering a collaborative team environment and enhancing service quality.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
Education
High School Diploma -
Potomac Falls High School
Algonkian Pkwy, Potomac Falls, VASkills
- Strength training
- Cleaning and sanitation
- Strong work ethic
- Hospitality service expertise
- Customer service
- Service prioritization
Accomplishments
I was able to get a $12k scholarship from Ashby Ponds Senior Living by working 1000 hours and showing a good work ethic.
Timeline
Server Trainer
Ashby Ponds Senior Living
04.2023 - Current
High School Diploma -
Potomac Falls High School