Christopher Holt
Rockvale,TN
Summary
Highly motivated and dedicated manager with strong experience. Rapidly growing and focused on daily improvements to manage budgets and inventory. Maintain strong relationships with staff and guests
Overview
10
10
years of professional experience
Work History
Assistant General Manager
Neighbors Nashville
06.2025 - Current
- Led operational strategies to enhance guest satisfaction and streamline service processes.
- Developed staff training programs to improve team performance and service delivery standards.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Analyzed customer feedback to identify areas for improvement in service offerings.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Managed team schedule with eye for coverage needs and individual strengths.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
General Manager
Mere Bulles Restaurant and Events
08.2024 - 06.2025
- Responsible for overseeing all aspects of restaurant operations, ensuring a high standard of service, and maintaining a profitable and efficient environment. I led a team of staff, handled day-to-day operations, and implemented strategies to enhance customer satisfaction and drive sales. Increased sales by 5% in my first year of being general manager and kept a turnover rate in the building to 2%.
Service manager
Mere Bulles
10.2023 - 08.2024
- Manage service staff, ensure superior experience to guests, managing labor costs, scheduling service staff, presenting quality ideas to increase guest visit frequency and sales revenue. Hire and train service staff and maintain high standard of expectations. Coach staff when necessary and fire if necessary.
Server
Green Hills Grille
06.2023 - 10.2023
- Provide exceptional service to guests, have great face to face presentation with guests, food service, wine and cocktail knowledge, maintain restaurant composure
Patient Care Technician
Ascension Saint Thoms
03.2018 - 05.2023
- Take care of and provide support for patients coming through the emergency department. Provide a supporting role to the nurses and maintain support for staff and patients. Control the dispatch panel, answering and directing calls from EMS through critical care locations in the department.
Events Manager
Topgolf
07.2017 - 05.2019
- Created relationships with clients in need of large events in the building. Provided clients with the options and catered to their needs, before, during and after events. Followed up with clients to ensure their event went as planned and potentially gained follow up events in the future. Managed the floor as directed for shifts to maintain customer satisfaction, take care of any issues, communicated with customers and provided support to the staff on the floor in many different job sections.
Server / Bartender
Longhorn Steakhouse
06.2016 - 07.2017
- Provide service to customers within the restaurant and bar. Develop Relationships with customers to create returning customers. Provide support to staff to maintain a smooth flow in the restaurant throughout the shift.
Education
Bachelor's Degree - undefined
Middle Tennessee State University
01.2020
Skills
Assisted with payroll processing and onboarding for new employees Supported event management and sales initiatives in a fine dining environment Managed scheduling for bar shifts and maintained inventory and ordering systems Fostered relationships with sales representatives to enhance service delivery
- Staff management
- Inventory control
- Operations management
- Employee relations
- Training and development background
- Employee scheduling
- Budget control
- Business development
- Strategic planning skill
- Process improvements
- Sales forecasting
- Vendor relationship management
- Menu development
- Budgeting expertise
- Team leadership strength
- Budgeting and cost control
- Effective leader
Timeline
Assistant General Manager
Neighbors Nashville
06.2025 - Current
General Manager
Mere Bulles Restaurant and Events
08.2024 - 06.2025
Service manager
Mere Bulles
10.2023 - 08.2024
Server
Green Hills Grille
06.2023 - 10.2023
Patient Care Technician
Ascension Saint Thoms
03.2018 - 05.2023
Events Manager
Topgolf
07.2017 - 05.2019
Server / Bartender
Longhorn Steakhouse
06.2016 - 07.2017
Bachelor's Degree - undefined
Middle Tennessee State University