Christopher John Close
SHAMROCK
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
16
16
years of professional experience
Work History
Sales Development Representative
Felix and Friends / Goat Academy
02.2025 - Current
- Utilize Close to manage prospect's information and communicate via outbound calling.
- Establish relationships with prospects to promote product understanding and drive sales growth.
- Fully understand the prospects current situation and what they are looking to achieve to determine if we can help get them to where they want to be.
- Schedule prospects with the senior team to go over our solutions and strategies.
- Achieved monthly sales targets.
Sales Development Representative
7th Level
05.2024 - 08.2024
- Utilized Instagram and Facebook for outbound and inbound leads to set sales calls.
- Won new business by communicating with leads about the problems they're facing and the company's capabilities to solving those problems for the prospects.
- Achieved company-defined sales quotas.
Sales Development Representative
Clinical Marketer
09.2023 - 04.2024
- Utilized Close CRM to manage client information and update existing and new client profiles.
- Utilized Instagram and Facebook group to communicate with inbound and outbound leads to determine if we can help them.
- Built and managed sales pipeline to maintain high volume of activity.
- Won new business by finding prospect's problems and scheduling them with one of the closers to show them our solutions.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
Certified Appointment Setter
New Age Setter
04.2023 - 06.2023
- Began this program in March '23
- Earned my certification in 90 days
- 'Very impressive with how persistent you were instead of getting defeated after each decline for your third and final pass, Congratulations.' - My coach reviewing and awarding me my final pass to earn my certification
Co-Owner / Trainer / Event Organizer
Metroflex Gym - Plano, TX.
01.2014 - 01.2023
- Opened this small business with my business partner in 2014
- Taught clients one-on-one and in group classes
- Organized all of gym events
- Hosted 'Texas Strongest Man/Woman'
- Largest amateur strongman show in Texas 2018 and 2019 with over 120 competitors
- Won 'Dallas Strongest Man' 2017
- Won 'Oklahoma's Strongest Man' 2018
- Grew this company from zero to 6 figure revenue in 3 years
- Trained many clients who won NPC shows and strongman competitions
- Mentored 4 other trainers who went on to open their own businesses
Ballroom Dance Instructor
Fred Astaire Franchised Ballroom Dance Studios
01.2011 - 01.2014
- Taught clients one-on-one and in group classes
- Specialized in competition prep and choreographed live shows
- First experience in learning how to schedule appointments effectively
- First experience in sales training and how to create rapport with clients
- First experience in scheduling appointments and closing in person and over the phone
- 'Rookie of the Year' - 2011/2012
- Platinum Award 2012
Southwest University
01.2009 - 01.2010
Education
University of Memphis
01.2011
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University of Alaska @ Anchorage
01.2010
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Southwest University
01.2009
Skills
- Sales
- Appointment Setting
- Networking
- Interpersonal Communication
- Organizing large events
- Business growth
Timeline
Sales Development Representative
Felix and Friends / Goat Academy
02.2025 - Current
Sales Development Representative
7th Level
05.2024 - 08.2024
Sales Development Representative
Clinical Marketer
09.2023 - 04.2024
Certified Appointment Setter
New Age Setter
04.2023 - 06.2023
Co-Owner / Trainer / Event Organizer
Metroflex Gym - Plano, TX.
01.2014 - 01.2023
Ballroom Dance Instructor
Fred Astaire Franchised Ballroom Dance Studios
01.2011 - 01.2014
Southwest University
01.2009 - 01.2010
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University of Alaska @ Anchorage
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Southwest University
University of Memphis
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