Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Christopher Johnson

La Verne,CA

Summary

With all of my experience, I can use my ability to be level headed, especially in stressful environments. Both my employment with Vons/Starbucks and my experience in Boy Scouts have passed on the importance of compromise. Timeliness and efficiency are aspects of any job that optimizes the job for yourself and your peers, bosses, etc.. Lastly, dealing with situations where one's protected status is violated is something crucial to the upkeep of my own character, so issues that stem from those situations are not a novelty to me, especially relating ot my experience both with customer service and working with younger scouts

Overview

3
3
years of professional experience

Work History

Barista

Starbucks - Vons
Pasadena, CA
09.2022 - Current
  • Stocked customer service stations with paper products or beverage preparation items.
  • Checked brewing equipment for proper functionality.
  • Received and accurately processed customer payments.
  • Collected payments and provided accurate change.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Provided customers with product details, coffee blends and preparation descriptions.
  • Supported highest standards of conduct and service to support company reputation.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Restocked product displays based on demand and projected sales.
  • Created signs and displays to advertise store products or events.
  • Repaired minor issues with equipment and handled troubleshooting tasks to keep coffee machines operational.
  • Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
  • Wrapped, labeled and dated food items for sale..
  • Utilized POS system to receive and process customer payments.

Fulfilment Manager Fill In

Vons
Pasadena, CA
05.2022 - 09.2022
  • Sat in on corporate meetings that went over metrics and explained how our methods were affecting our stores metrics
  • Communicated to team variations in utilizing systems to improve metrics
  • Relayed information on how the systems work as well as teams ideas and concerns to bosses
  • Helped to train associates for fulfillment team member position
  • Helped coordinate schedules when dealing with call-outs
  • Helped to ensure the schedule accounted for lunches and rush time slots
  • Made calls to customers explaining issues with their order and offering solutions

Fulfillment Team Member

Vons
Sierra Madre, CA
05.2021 - 09.2022
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Set up advertising signs on shelves and counters to attract customers and promote sales.
  • Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
  • Achieved productivity and accuracy standards to meet company guidelines.
  • Confirmed items picked for orders by keying codes into system.
  • Selected products and items from shelves and pallets for customer orders.
  • Assembled customer orders from stock and staged completed orders on pallets or shelves.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.

Education

High School Diploma -

Saint Francis High School
La Cañada
05.2021

Skills

  • Problem Solving and Complaint Resolution
  • Team Leadership
  • Time Management
  • Computer Proficiency
  • Collaboration and Teamwork
  • First Aid
  • Customer and Service-Oriented
  • Documentation and Recordkeeping
  • Routine Inspections
  • Safety Guidelines and Procedures
  • Inventory Management
  • Equipment Setup

Affiliations

  • Alpha Lambda Delta, Honor Society for First Year Students
  • Graduated Cum Laude

Accomplishments

  • Eagle Scout
  • Rose Parade Banner Carrier
  • Highest PPH for Several Weeks
  • Theresa Delgatto Coppi Christian Achievement Award
  • MVP Track and Field/Volleyball
  • Spirit Stick Troop Winner Chawanakee
  • Tribe of Chawanakee Sachem
  • Honor Roll Throughout High School
  • Nominated for Early Kairos

Timeline

Barista

Starbucks - Vons
09.2022 - Current

Fulfilment Manager Fill In

Vons
05.2022 - 09.2022

Fulfillment Team Member

Vons
05.2021 - 09.2022

High School Diploma -

Saint Francis High School

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Christopher Johnson