Christopher Jones
Tampa,FL
Summary
Dedicated Transportation Security Officer with observant nature and firm grasp of security procedures and standards. Excellent time management and organizational abilities backed by disciplined nature and strong communication skills. Trained in security scanning and identification measures.
Overview
13
13
years of professional experience
Work History
Transportation Security Officer
Department of Homeland Security (This is a federal job)
Tampa, FL
01.2016 - Current
- Conducts screening of passengers and property at airport that provides commercial services to the public.
- Conduct passenger screenings through pat-down techniques; prohibit concealed and illegal items from passing through
- Implements security screening procedures in accordance with TSA objectives and directives.
- Prevent hazardous, flammable, and other prohibited items from being transported onboard aircraft and into sterile areas.
- Interacting with the public, giving directions and responding to inquiries.
- Maintaining focus and awareness while working in a stressful environment which includes noise from alarms, machinery and people, crowd distractions, time pressure.
- Engaging in continuous development of critical thinking skills, necessary to mitigate actual and potential security threats, by identifying, evaluating, and applying appropriate situational options and approaches.
- Upholds TSA's mission in protecting the nation’s transportation systems to ensure freedom of movement for people and commerce while maintaining the three core values of integrity, respect and commitment.
- Maintain professionalism and focus when checking passenger’s travel documents.
- Assist new hires with completing on the job training records when needed.
- Supports management with daily briefings related to daily operations.
- Subject matter expert with screening x-ray system and am routinely asked by peers for guidance on images that may or may not be threats.
- Successfully trains new hires with TSA's policies and procedures.
- Conducts routine maintenance on security screening equipment, as well as determining and performing any corrective maintenance.
- Coordinates the collection, storage and disposal of items hazardous material (HAZMAT) surrendered to TSA.
- Ensures that HAZMAT containment areas are inspected daily to guarantee storage integrity
- Performs routine maintenance of equipment such as systems calibrations, using technical manuals, handbooks, and standard operating procedures.
- Reports equipment failure in a timely manner to reduce operational impacts.
- Performs duties with other security responsibilities and includes regular and recurring level 1and more advanced maintenance as needed and authorized.
- Establishes and maintains a regular maintenance program to ensure operational readiness.
- Conducts operations checks, systems calibration, inspections, materials cleaning, and parts replacement on Explosive Trace Devices (ETD) equipment. Maintains necessary parts inventories. Diagnoses malfunctions and provides maintenance applying established guidelines.
- Completes maintenance logs of the calibration systems on the security checkpoint.
- Designated as an acting Lead Officer routinely while also putting together schedules for the week.
- More than 5 years at TSA has allowed the building of tremendous rapport among fellow coworkers and has given the job knowledge, skills and confidence to succeed
- Procured safety of passengers through standard operational procedures set by Transportation Security Administration
- Inspect and search of passengers passing security checkpoint by use of various screening equipment and technology such as Metal Detector, X-Ray, (CT) X-Ray, Explosive Trace Detection System and Advanced Imaging Technology (AIT) which helps identify dangerous objects in baggage and on passengers, and preventing those objects from being transported onto aircraft
- Performs searches including physical interaction with passengers (e.g., pat-downs, search of property, etc.)
- Review passenger travel documents to ensure validity and refer those without valid documentation for additional screening
- Able to supervise on any day selected by a manager or another supervisor to effectively maintain all checkpoint duties which include, but not limited to, ensuring daily calibrations for all checkpoint machinery, assigning officers to their positions on checkpoint, recording data and communicating to coordination center and upper management all while continued assurance of passenger and employee safety
- Maintain Control of terminal entry and exit points
- Assists law enforcement to ensure passenger safety
- Threat Awareness and Countermeasures Training (TACT) Team 11/2019 to 4/2020
- Performed training drills using various weapons and explosive simulants to re-enforce training
- Created PowerPoint presentations for management to display effectiveness, vulnerabilities and gauge current security posture
- Maintained integrity of TACT records, SSI material, FET testing results, and nondisclosure agreements
- Accurately conducted daily/monthly inventories of explosive simulants, training aids, and weapons
- Conduct post drill discussions to enhance training points
- Employed coach/mentor techniques to boost confidence and increase workforce engagement
- Utilized oral presentations, hands-on procedural demonstrations, and positive constructive feedback to develop critical thinking skills
- Reinforced best practices, local policies, management and operational directives and recorded data through I-Share to inform upper management of all results.
- Attended daily briefings with supervisors to discuss issues with security screening processes.
- Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
- Performed pat-downs to look for unauthorized materials and weapons.
- Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
- Used explosive detection machines and chemical swab systems to identify potential hazards.
- Developed and maintained positive rapport with passengers and other airport personnel.
- Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
- Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
- Monitored security checkpoints for compliance with applicable security protocols.
- Responded to critical security incidents by applying standard operating procedures designed to minimize loss of life and damage to property.
Security Officer
SunStates Security
Raleigh, NC
09.2014 - 01.2015
- Job duties include uniformed on site patrols and reports to assure the safety of employees
- Special assignment while unsupervised, to secure employee safety from an ongoing threat from a disgruntled employee
- Recorded all daily reports and sent all progress from a remote location to supervisor.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Executive Director
BOCC Dream Center
10.2010 - 07.2014
- Assist in coordinating social events such as weddings, conferences and family parties
- Help organize and maintain facility to meet all approved regulations
- Bring in revenue through event and membership contracts
- Managed a six man crew to help maintain and ensure a safe working environment throughout the facility for all employees, and assisting in monitoring employee productivity, and providing suggestions for increased service or productivity
- Evaluates and supervises building staff, assigns work tasks, and trains new employees
- Work with executive leadership and staff to design a cohesive and comprehensive youth development program for youth ages five through eighteen, utilizing resources of BOCC Dream Center
- Provide support to executive leadership and staff in areas of planning, management, program execution and communications
- Collaborate with youth and adult education services management team to ensure the effective coordination of program schedules and related events for youth and families
- Manage development and maintenance of the Dream Center: hardware and software purchases, installation and support
- Assist with funds development for church and youth programs
- Foster relationships among local schools, universities, businesses and other community youth and education programs to enhance development of the Dream Center.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Built relationships with donors, government officials and other organizations to secure funding and support for organization.
- Set organizational goals and objectives to guide and direct company focus and achieve mission fulfillment.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
Education
Bachelor's degree - Criminal Justice/Emergency Management
Strayer University
Brentwood, NC06.2015
Skills
- Baggage Inspections
- Security Station Experience
- Behavioral Observations
- Hazardous Items Knowledge
- Incident Reporting
- Team Development
- Law Enforcement Collaboration
- Time Management
- Civil Laws
- Emergency Planning
- Legal Compliance
- Courtroom Testimony
- Officer Training
- Report Writing
- Emergency Management
- De-Escalation Techniques
Pay grade
Transportation Security Officer– TSO
Department of Homeland Security, Transportation Security Administration
4200 George J. Bean Parkway
Tampa, Florida 33607
January 2016 - Present
Hours per week: 40
Series: 1802
Pay Plan: SV Grade: F (Equivalent to GS-10)
Supervisor: William Mghee (813) 494-0104
Job Related Training
Basic Law Enforcement Training
Timeline
Transportation Security Officer
Department of Homeland Security (This is a federal job)
01.2016 - Current
Security Officer
SunStates Security
09.2014 - 01.2015
Executive Director
BOCC Dream Center
10.2010 - 07.2014
Bachelor's degree - Criminal Justice/Emergency Management
Strayer University