Christopher Lewis
2093 Russell St. Napa,CA
Summary
To obtain a position in the hospitality industry where I can use my interpersonal and customer relations skills to enhance guest experience.
Overview
5
5
years of professional experience
Work History
Bartender/Server
Forge Napa
Napa, CA
04.2021 - Current
- Provided exceptional service to high volume of daily customers.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Greeted customers, answered questions and recommended specials to increase profits.
Pool Server
Stanley Ranch
Napa Valley, CA
07.2022 - 09.2022
- Upheld exceptional food, beverage and service standards to surpass customer expectations.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Inbound Expert
Target
Napa, CA
06.2020 - 12.2020
- Unload store inventory from trucks and push products to shelves.
- Managed time effectively so that daily goals were met before the store was open for guests.
- Maintained friendly, outgoing and customer-focused demeanor while on sales floor.
- Engaged shoppers, providing assistance and information on merchandise and product features.
Busser/Host
El Guadalajara
Napa, CA
06.2019 - 12.2019
- Monitored customer movements and quickly cleared empty tables for future customers.
- Collaborated with restaurant staff, including management and servers on meeting needs and satisfying customer requests.
- Resolved various customer issues quickly to increase customer satisfaction.
- Greeted guests with friendliness and professionalism.
- Assisted servers and bartenders with job duties.
Education
Some College (No Degree) - Business Administration
Napa Valley College
Napa, CASkills
- Bilingual (Spanish)
- Communication
- Teamwork
- Customer Service
Timeline
Pool Server
Stanley Ranch
07.2022 - 09.2022
Bartender/Server
Forge Napa
04.2021 - Current
Inbound Expert
Target
06.2020 - 12.2020
Busser/Host
El Guadalajara
06.2019 - 12.2019
Some College (No Degree) - Business Administration
Napa Valley College