To obtain a position where I can maximize my leadership skills and further develop my skills and experience in the hospitality industry and educational field
Work History
Teacher
4 Years
Noble Schools | 08.2022 - Current
Developed engaging lesson plans aligned with curriculum standards.
Implemented innovative teaching strategies to enhance student learning outcomes.
Fostered a positive classroom environment promoting student collaboration and respect.
Mentored new teachers, providing guidance on instructional best practices.
Conducted regular assessments to monitor student progress and adapt instruction accordingly.
Collaborated with colleagues to design interdisciplinary projects enhancing critical thinking skills.
Utilized technology tools to streamline communication and enhance educational experiences.
Led professional development workshops focused on effective classroom management techniques.
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Collaborated with other teachers to plan interdisciplinary units that connected subjects and promoted deeper understanding among students.
Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
Multi Unit Food Service Manager
4 Years 8 Months
Aramark | 12.2021 - Current
Ensured locations maintain acceptable staffing levels in each café to build sales and improve profitability.
Ensured hourly location supervisors hired and retained team members to help improve productivity and quality of the guest experience.
Driven and improved performance and sales levels to meet weekly fiscal targets.
Maintained budgets for each café in alignment with region and company goals.
Produced and maintained an effective and measurable succession plan for all levels within, key hourly team members and shift leaders.
Taught, coached, led and developed the entire café team to advance to the next level.
Ensured new company initiatives are supported and communicated clearly to all supervisors and team members.
Ensured the strictest standards of sanitation, food safety and cleanliness are practiced in every restaurant, by every team member on a daily basis.
Ensured all Limited Time Offers, drink specials, menu and procedure changes are rolled out in a clear, precise and effective manner.
Promoting and protecting Aramark Core Values.
Ensured each café was showing continuous improvement in driving performance and utilizing performance management skills.
Teacher (Social Studies)
4 Years 4 Months
Broward County School District | 08.2017 - 12.2021
Teach middle school social studies (Civics, World and US History)
Co Advisor to school yearbook
Academic Coach for Mentoring Tomorrow Leaders
7th grade facilitator for Orange Bowl Leadership Academy
Co-advisor for School’s Drama Club
PBIS trained for Broward County
IB-International Baccalaureate trained May2018
Recipient of Florida Best and Brightest Teacher Scholarship for “Effective” for 2017-2018
Assistant Food Services Director
2 Years
Loyola University Chicago | 08.2015 - 08.2017
Developed and be accountable for a safety culture that creates a work environment where no one gets hurt.
Managed overall operation of unit with the support of the Food Service Director.
Managed three locations with a team of 20 associates, one supervisor and four shift leads.
Ensured that requirements for appropriate sanitation and food safety levels in respective areas are met.
Coordinated and supervised food production, merchandising, quality, and cost control as well as labor scheduling, staffing, and employee training.
Conducted period inventory; perform other functions such as maintaining records to comply with Aramark, government, and accrediting agency standards.
Participated in management team meetings.
Interfaced with vendors and key service users within client organization.
Café Department Manager
7 Months
University of Chicago Bookstore | 01.2015 - 08.2015
Acts as Manager-on-Duty, maintaining a presence on the sales floor and providing full store coverage, to open/close the store. Oversees general store operations and ensures compliance with all standards of operation and performance.
Managed café staff– schedules workflow tasks and directs how the hours in the department are utilized.
Supervised booksellers; reacts immediately and appropriately to bookseller/customer/client/store needs; performs tasks based on the needs of the business.
Observed café staff’s performance while present on the sales floor.
Coached and communicated with the store team about all products and services, shares technical knowledge and provides recommendations about ways to connect our customers/clients with the right solutions or products.
Prevented shrink by training and enforcing proper loss prevention procedures and partners with store receiving on inventory or return issues while maintaining a regular presence on the sales floor.
Analyzed financial documents to address issues and trends of the café
Assisted in the maintenance of cash controls.
Overseen and reported to GM in establishing, maintaining, ordering, receiving, planning, and developing sales ideas in the Café
Conducted inventory in the retail area and Starbucks area at the location
Food Services Manager
10 Months
University of Chicago Center-Comer’s Children Hospital | 02.2013 - 12.2013
Directly supervised staff of eight to ten people per shift
Ensured proper preparing and maintaining food production controls
Ensured all HACCP requirements are completed daily
Completed daily assessments of food presentation and preparation to patients and guests
Assisted in inventory and ordering dry goods and produce for patient kitchen
Assisted with maintaining patient satisfaction and client relationships through rounding. Ensures compliance food safety, sanitation, and overall workplace safety standards.
Supervised, staffs, train, kitchen, tray line and patient meal delivery staff, including applicable rounding.
Participated in monthly or weekly team meetings
Food Services Supervisor
7 Years 1 Month
Aramark at University Center Chicago | 01.2006 - 02.2013
Directly supervise a staff of twenty to thirty employees on a given shift
Overseen hiring, scheduling, discipline and reviewing FOH staff at the location
Overseen and reported to ASFD and FSD in establishing, maintaining, ordering, receiving all retail within the location.
Analyzed financial documents to address issues and trends of Starbucks locations
Assisted in the maintenance of cash controls.
Overseen and report to ASFD and FSD in establishing, maintaining, ordering, receiving, planning, and developing sales ideas in the Starbucks location within the location
Conducted weekly inventory in the retail area and Starbucks area at the location
Planned and worked with AFSD with planning cashier meetings
Maintained and balanced cash sales and deposits
Completed daily cash deposits
Overseen the development of a Order Guide for both retail area and Starbucks Location
Worked with AFSD to develop the Lead Cashier
Front Desk Attendant
2 Years
Marvin Moss Student Center @Roosevelt University | 01.2006 - 01.2008
Provided great customer service to all residents, guests and visitors who entered MMSC
Attended to all needs, questions and concerns, and making appropriate referrals to management as appropriate.
Responsible for administrative functions while behind the desk. These functions included answering the phone, receiving and logging packages, equipment check out and inventory, forms, check-ins, check-outs, room changes and marketing events as required.
Maintained a higher level of professionalism.
Assisted with the security of the center.
Communicated with the Coordinator of Recreation and Wellness staff regarding desk operations through the logs kept at the desk. Reads all entries at start of shift and follows directives. Documents shift events, actions, pending tasks, messages, etc.
Completed other duties as assigned by management. making, posting, or removing signs; collating; data entry; delivering messages; participating in community events and other basic duties.
Education
Masters of Arts - History
Roosevelt University | Chicago, IL | 01.2009
Bachelors of Science - History
Mississippi Valley State University | Itta Bena, MS | 01.2006
Skills
Classroom management
Relationship building
Critical thinking
Lesson planning
Motivating students
Student engagement
Behavior management
Parent-teacher communication
Positive role model and mentor
Growth mindset
Classroom instruction
Differentiated instruction
Collaborative learning
Timeline
Teacher
Noble Schools
08.2022 - CurrentRead More
Multi Unit Food Service Manager
Aramark
12.2021 - CurrentRead More
Teacher (Social Studies)
Broward County School District
08.2017 - 12.2021Read More
Assistant Food Services Director
Loyola University Chicago
08.2015 - 08.2017Read More
Café Department Manager
University of Chicago Bookstore
01.2015 - 08.2015Read More
Food Services Manager
University of Chicago Center-Comer’s Children Hospital