Christopher Leyden
San Diego,CA
Summary
Motivated Hospitality Specialist gifted in making reservations and handling special requests while maintaining customer satisfaction. Focused on listening to customers' requests regarding group events and making suitable recommendations. Adaptable and friendly when handling challenging clients with special requests.
Overview
18
18
years of professional experience
Work History
Purchasing Manager
Town&Country Hotrl, and Convention Center
San Diego, CA
04.2021 - 02.2024
- Reviewed purchase orders and ensured accuracy of information, such as pricing, payment terms and delivery dates.
- Monitored inventory levels to ensure adequate stock for production requirements.
- Maintained accurate records of purchases including invoices, price lists, product codes and descriptions.
- Developed and maintained relationships with suppliers to ensure timely delivery of products.
Banquet Captain
Venetian Palazzo
Las Vegas, NV
11.2010 - 03.2020
- Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
- Enforced staff performance and service standards to deliver consistent and positive customer experiences.
- Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
- Communicated with venue personnel to coordinate event logistics.
Banquet Set up Supervisor
Sands Expo Convention Center
Las Vegas, NV
06.2006 - 11.2010
- Communicated with external vendors such as florists and musicians to plan details and guide from beginning to end of event.
- Coordinated with employees to arrange tables, chairs and other equipment needed for functions.
- Maintained detailed records of stock and reviewed inventory to plan events.
- Communicated with venue personnel to coordinate event logistics.
Education
Associate of Arts - Hospitality Management
Cuyahoga Community College
Cleveland, OH08.1991
Skills
- Anticipating guest needs
- Alcohol ordering
- Employee training
- Organizational ability
- Team member development
- Preparation oversight
Timeline
Purchasing Manager
Town&Country Hotrl, and Convention Center
04.2021 - 02.2024
Banquet Captain
Venetian Palazzo
11.2010 - 03.2020
Banquet Set up Supervisor
Sands Expo Convention Center
06.2006 - 11.2010
Associate of Arts - Hospitality Management
Cuyahoga Community College
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