Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Lloyd

Kenai,AK

Summary

Proven customer service expert with a track record of enhancing customer satisfaction at Speedway Express. Skilled in secure payment handling and efficient transaction processing, demonstrating high work ethic and integrity. Excelled in building customer relationships, boosting repeat business by focusing on service excellence and operational accuracy. Expertise in POS systems and customer assistance, ensuring reliability and punctuality in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Cashier

Speedway Express
04.2024 - 10.2024
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Welcomed customers and helped determine their needs.
  • Stocked, tagged and displayed merchandise as required.

Sales Associate

Country Liquor
05.2021 - 01.2024
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Manager

Iron Asylum Gym
02.2017 - 12.2021
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Developed and maintained relationships with customers and suppliers through account development.

Cashier

Torsoro
07.2016 - 09.2018
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Used POS system to enter orders, process payments and issue receipts.

Education

None -

Kenai High School
Kenai, AK

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Reliability and punctuality

Timeline

Cashier

Speedway Express
04.2024 - 10.2024

Sales Associate

Country Liquor
05.2021 - 01.2024

Manager

Iron Asylum Gym
02.2017 - 12.2021

Cashier

Torsoro
07.2016 - 09.2018

None -

Kenai High School

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Christopher Lloyd