Adept at handling and packing artifacts with a proven track record at The Henry Ford Museum of American Innovation, I excel in high-pressure situations, demonstrating exceptional customer service and creativity. Skilled in EMu Collections Management and visual design principles, I've significantly contributed to optimizing storage and display, enhancing both operational efficiency and visitor engagement.
• Transfer artifacts for digitization, conservation, and storage.
• Packing, cataloguing movement and storing artifacts.
• Organizing and preserving the order of the collections and historical materials in the processing and storage areas.
• Arrange and install artifacts for display.
• Selected items from storage to be conserved, photographed and stored as part of the IMLS 22-24 Grant.
• Contributing to museum storage inventories, documentation, and research efforts.
• Assisting with the packing and storage of artifacts while learning the different methods for each.
• Organizing and preserving the order of the collections and historical materials in.
the processing and storage areas.
• Performed work on a project to gather dimensional information on the furniture collection. This is to better understand the organizational needs and record dimensions in order to gain optimal utilization of storage space.
• Verified patient insurance via phone calls and insurance portals.
• Registered newborn patient profiles.
• Transferred records and patient charts to other offices and various agencies such as CPS and Insurance providers
• Demonstrated excellent communication between patients, office staff, medical representatives and providers.
• Provided prompt and professional communication between outside physician’s offices, CPS, and Insurance companies.
• Collected and processed patient payments in a timely and professional fashion.
• Accurately and professionally skilled at multitasking in high pressure situations.
• Welcomed patients to the office in a kind and compassionate nature while checking them in and scheduling follow-up appointments.
• Verified patient insurance via phone calls and insurance portals.
• Entered while data while creation new patient profiles.
• Demonstrated excellent communication between patients, office staff, and providers.
• Provided efficient and professional communication between outside physician’s offices regarding test and radiology results.
• Collected and processed patient payments in a timely and professional fashion.
• Accurately and professionally skilled at multitasking in high-pressure situations.
• Managed a staff of 11 employees, coordinating schedules, PTO requests, daily work assignments.
• Conducted the set-up of displays and merchandise and was responsible for auditing inventory.
• Provided coaching and education to new staff.
• Managed all markdowns for departments, including apparel and kitchen appliances.
• Partnered with other departments to develop and implement a merchandising plan to ensure continued profitability on a weekly basis.
Handling and Packing Artifacts
Artifact installation
EMu Collections Management System
High-Pressure Situations
Customer Service
Manual and Electric Pallet Jack Experience
Epic and Allscripts Healthcare Record Systems
Employee and Patient Scheduling
Patient Care
Knowledge of visual design principles and color coordination
Creativity