Summary
Overview
Work History
Education
Skills
United States Marine Corps Veteran
Timeline
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Christopher Loveland

Ashtabula,OH

Summary

Accomplished Head Bartender and Lead Maintenance Technician with a proven track record at Halcyon Ledges and Kraftmaid Cabinetry, MRCG. Expert in staff training, enhancing equipment efficiency by optimizing maintenance processes, and elevating customer service standards. Demonstrates exceptional communication skills and alcohol safety knowledge, significantly increasing loyalty and operational effectiveness.

Overview

14
14
years of professional experience

Work History

Head Bartender

Halcyon Ledges
02.2024 - 07.2024
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
  • Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
  • Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.

Lead Maintenance Technician

Kraftmaid Cabinetry, MRCG
10.2010 - 08.2020
  • Supervised technicians and assigned responsibilities.
  • Generated and completed work orders for repairs, maintenance, and component replacement.
  • Increased overall equipment efficiency by optimizing maintenance processes, including prioritization of work orders and inventory management.
  • Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
  • Conducted root cause analysis investigations after major breakdowns or incidents to prevent future occurrences.
  • Contributed to cost savings initiatives by identifying opportunities for repair instead of replacement, extending the lifespan of critical machinery.

Education

High School Diploma -

Geneva High School
Geneva
06.1995

Skills

Staff Training and Supervision

Alcohol Safety Knowledge

Cash handling expertise

Attentive service

Drink Pairing Knowledge

Taking inventory

POS System proficiency

Strong Communication Skills

Wine and liquor knowledge

United States Marine Corps Veteran

United States Marine from 1995-1999

Honorable discharge

computer technician

Timeline

Head Bartender

Halcyon Ledges
02.2024 - 07.2024

Lead Maintenance Technician

Kraftmaid Cabinetry, MRCG
10.2010 - 08.2020

High School Diploma -

Geneva High School
Christopher Loveland