Christopher Menchaca
Oviedo,FL
Summary
Proactive and results-oriented professional with a proven track record at Ability Health Services, adept in sensitive information handling and problem-solving. Excelled in departmental support and customer satisfaction, leveraging strong communication skills and hospitality best practices to enhance client experiences and streamline operations.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Ability Health Services
06.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed all tasks in compliance with company policies and procedures.
- Handled assignments independently with good judgement and critical thinking skills.
- Collected payments, processed transactions and updated relevant records.
- Organized, maintained and updated information in computer databases.
- Coordinated with insurance companies in order to verify patient benefits
Retail Associate
Sam Ash Music
04.2023 - 06.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Refunded payments for returned items, processed exchanges, and offered store credit to achieve customer satisfaction.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
Seminole State College of Florida
Sanford, FLHigh School Diploma -
Hagerty High School
Orlando, FL05-2017
Skills
- Departmental support
- Email and telephone decorum
- Researching skills
- Sensitive information handling
- Problem-solving skills
- Issue handling
- Filing and sorting
- Hospitality best practices
- Oral and writing communication
Timeline
Front Desk Receptionist
Ability Health Services
06.2023 - Current
Retail Associate
Sam Ash Music
04.2023 - 06.2023
Seminole State College of Florida
High School Diploma -
Hagerty High School
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