Friendly Head Server with significant track record of creating excellent service environments. Maintain loyal customer base by building personal relationships with guests. Systematically train and support servers every day to maximize team success.
Overview
2
2
years of professional experience
Work History
Head Server
Sushi I
08.2022 - 08.2023
Trained new staff on restaurant operations and policies to strengthen performance.
Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
Applied comprehensive knowledge of wine, cider, and beer to increase daily beverage sales.
Shoe Department Lead
Dicks Sporting Goods
01.2022 - 08.2022
Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
Assembled promotional displays to increase brand awareness and attract customers.
Operated cash register to process payments and provided receipts to establish proof of transaction.
Delivery Driver
Domino's Pizza
05.2021 - 01.2022
Completed on-time deliveries by choosing best and most efficient routes.
Delivered packages to customer doorsteps and business offices.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed rush deliveries on tight timetables to satisfy customer needs.
Verified accuracy of all deliveries against order forms.
Communicated with dispatchers to stay informed of changes to routes and delivery schedules.