Christopher Moore
Lawrenceburg,Tennessee
Summary
Proactive Appointment Setter with exceptional sales and customer service strengths. Proven to generate high-quality leads through proactive communication using tact, diplomacy and professionalism. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Talented Scheduler with a hardworking mentality and an organized approach. Familiar with compliance and documentation requirements. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Appointment Scheduler
Livingstone Freight Solutions
08.2022 - Current
- Balanced competing priorities under tight deadlines while maintaining attention to detail in managing appointment schedules.
- Streamlined appointment setting process for improved client experience and higher retention rates.
- Generated department orders and accompanying documentation.
- Enhanced customer satisfaction with timely and accurate appointment confirmations and reminders.
- Demonstrated adaptability by quickly learning new technologies and processes as they were introduced into the workplace environment.
- Acted as a reliable point of contact for clients, addressing concerns or questions about their appointments with professionalism and tact.
- Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
Cutting Machine Associate
Graphic Packaging International
08.2018 - 08.2022
- Used machinery with standardized approach to maximize quality of cuts.
- Collaborated closely with other departments such as assembly or shipping to ensure seamless integration of cut parts into final products.
- Sharpened and changed blades per set schedule to prevent quality decay.
- Ensured timely completion of projects by effectively prioritizing tasks based on deadlines and customer requirements.
- Reduced material waste with precise measurements and accurate cutting techniques.
- Managed large workload of quality production in fast-paced environment with interruptions and tight deadlines.
- Operated cutting machine according to all safety protocols.
- Kept work areas organized, clean and free of safety hazards.
- Read work order and verified required pre-fabrication work.
- Took materials and cut to proper dimensions based on production order specifications.
- Streamlined workflow by collaborating with team members to ensure smooth transitions between workstations.
Sales Associate
Walmart
06.2018 - 08.2022
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Actively participated in team meetings, contributing valuable insights and suggestions for continuous improvement of store performance and sales growth.
Cashier
Walmart
08.2014 - 08.2016
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Supported management in implementing operational improvements such as updated training manuals or revised schedules.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
Associate of Science - General Science
Columbia State Community College
Columbia, TN04.2016
Skills
- Outbound and inbound calls
- Business Prospecting
- CRM Software
- Schedule Coordination
- Data entry proficiency
- Documentation
- Teamwork and Collaboration
- Schedule Management
- Account Management
- Effective Multitasking
- Attention to Detail
- Critical Thinking
Affiliations
- South East Carriers
Timeline
Appointment Scheduler
Livingstone Freight Solutions
08.2022 - Current
Cutting Machine Associate
Graphic Packaging International
08.2018 - 08.2022
Sales Associate
Walmart
06.2018 - 08.2022
Cashier
Walmart
08.2014 - 08.2016
Associate of Science - General Science
Columbia State Community College
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