Christopher Morona
Riviera Beach,FL
Summary
Dynamic and dedicated professional with extensive experience at Publix, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective problem-solving and exceptional service. Proven ability to operate POS systems accurately while fostering strong customer relations and loyalty. Committed to integrity and teamwork in fast-paced environments.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Publix
06.2021 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Education
High School Diploma -
Palm Beach Gardens Community High School
Palm Beach Gardens, FL05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Customer service excellence
- Money handling
- Cash handling and management
- Cash register operation
- Customer relations
- Cash register systems
- Cash handling expertise
- Cash management
- Payment processing
Certification
Microsoft Technology Associate (MTA) certification - Windows Operating System Fundamentals
Autodesk Certified User: Inventor
Timeline
Cashier
Publix
06.2021 - 03.2024
High School Diploma -
Palm Beach Gardens Community High School
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