Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Napier

Morgantown,wv

Summary

Proven sales leader with a track record of profit generation and customer relationship building at Morgantown Powersports. Mastered objection handling and sales demonstrations, boosting sales through strategic client engagement and product knowledge. Excelled in fostering team growth and operational efficiency as Team Manager at Sam's Club. Skilled in cross-selling and customer care, ensuring client satisfaction and loyalty.

Overview

21
21
years of professional experience

Work History

Salesperson

Morgantown Powersports
Morgantown, WV
02.2021 - Current
  • Educated customers about products and services.
  • Advised customers on the latest product features and benefits.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Greeted and assisted customers to foster positive experiences.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.

Salesperson

Jenkins Subaru and Hyundai
Bridgeport, WV
02.2016 - 01.2021
  • Negotiated deals and handled complaints or objections.
  • Advised customers on the latest product features and benefits.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Greeted and assisted customers to foster positive experiences.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Finance Manager

Day Hyundai
Morgantown, WV
11.2014 - 12.2015
  • Negotiated terms with banks and other financial institutions to secure financing and optimize terms.
  • Strategized on fund procurement through banks and other financial institutions.
  • Supervised and mentored finance team members, fostering a culture of continuous improvement.
  • Helped customers with the purchase of new or used vehicles.
  • Secured optimal interest rates by submitting credit applications.

Salesperson

John Howard Motors
Morgantown, WV
03.2009 - 11.2014
  • Educated customers about products and services offered by the company.
  • Advised customers on the latest product features and benefits.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Developed key customer relationships to increase sales.
  • Greeted and assisted customers to foster positive experiences.
  • Negotiated deals and handled complaints or objections.

Team Manager

Sam's Club
Morgantown, WV
01.2005 - 03.2009
  • Facilitated weekly team meetings to discuss progress, address challenges, and plan future activities.
  • Identified training needs, created a comprehensive onboarding program and conducted orientation sessions for new hires.
  • Managed daily operations of the team including scheduling shifts, assigning tasks, tracking attendance and approving time off requests.
  • Conducted regular employee performance evaluations to offer constructive feedback and solutions to propel improvements and growth.
  • Ensured accurate and timely inventory ordering.

Education

High School Diploma -

Morgantown High School
Morgantown, WV
05-2004

Sports Medicine

Potomac State University
Keyser, WV

Skills

  • Customer relationship building
  • Negotiation
  • Product knowledge
  • Team collaboration
  • Time management
  • Effective communication

Timeline

Salesperson

Morgantown Powersports
02.2021 - Current

Salesperson

Jenkins Subaru and Hyundai
02.2016 - 01.2021

Finance Manager

Day Hyundai
11.2014 - 12.2015

Salesperson

John Howard Motors
03.2009 - 11.2014

Team Manager

Sam's Club
01.2005 - 03.2009

High School Diploma -

Morgantown High School

Sports Medicine

Potomac State University

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