Reliable customer service professional with proven skills in problem-solving and effective communication. Committed to fostering positive relationships and delivering exceptional support in fast-paced environments.
Overview
28
28
years of professional experience
Work History
Cashier
Dollar Tree Stores
Greenwood, IN
01.2026 - 04.2026
Processed customer transactions efficiently using point-of-sale systems.
Assisted customers with product inquiries and provided exceptional service.
Maintained organized checkout area, ensuring cleanliness and stock availability.
Handled cash, credit, and debit transactions accurately for daily sales.
Home Health Caregiver
Non Employment Care for Family Members
Columbus, IN
09.2010 - 02.2025
Assisted daily living activities to enhance comfort and safety for family members.
Monitored vital signs and reported changes in health conditions to family caregivers.
Provided companionship and emotional support to improve overall well-being of clients.
Administered prescribed medications according to specific care plans and schedules.
Coordinated with healthcare professionals for effective communication on patient needs.
Maintained cleanliness and organization of living spaces to promote a hygienic environment.
Documented daily activities, progress, and observations to ensure continuity of care.
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Production Worker/Research & Development
SABIC Innovative Plastics, GE Plastics
Columbus, IN
07.1998 - 09.2010
Led daily production operations, ensuring efficiency and adherence to safety standards.
Mentored team members, fostering skill development and promoting a collaborative environment.
Oversaw quality control measures, ensuring product standards met industry regulations and customer expectations.
Implemented safety protocols to maintain a safe working environment, resulting in fewer accidents and injuries.
Executed lean manufacturing initiatives to support continuous improvement and facilitate on-time performance.
Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Conducted routine inspections to check quality and compliance with established specifications.
Used problem-solving and issue-resolution skills to promptly and successfully address production problems.