Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Publix
01.2023 - Current
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Stocked, labeled, and inventoried medication to keep accurate records.
Entered and processed patients' prescriptions into internal system.
Grocery Clerk
Publix
07.2020 - 01.2023
Stocked shelves and organized merchandise displays for easy retrieval.
Pleasantly greeted customers and provided prompt and courteous service.
Communicated with customers and staff politely and professionally to uphold store standards.
Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
Worked with floor team and managers to meet wide range of customer needs.
Front Service Clerk
Publix
12.2017 - 04.2019
Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
Advised guests about available products and services to meet individual needs.
Resolved customer conflicts using expert knowledge of company operations and savvy communication skills.
Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Demonstrated respect, friendliness and willingness to help wherever needed.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Worked well in a team setting, providing support and guidance.
Education
Bachelor of Science - Biomedical Sciences
University of North Florida
Jacksonville, FL
12.2024
Associate of Arts - Biomedical Sciences
Florida State College At Jacksonville
Jacksonville, FL
05.2022
Skills
Drug Safety
Team Collaboration
Problem-Solving Skills
Prescription Filling
Regulatory Compliance
Insurance Billing
Accomplishments
Developed outstanding skills in time management, customer engagement and oral communications through consistent interaction with supervisors and customers.
Made the Dean's list twice at Florida State College Of Jacksonville