Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christopher Ochoa

San Diego,CA

Summary

Ambitious, career-focused job seeker, anxious to obtain an entry-level Technician position to help launch career while achieving company goals. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Information Technology Technician

United States Marine Corps
MCAS Miramar, CA
10.2022 - 01.2024
  • Supervised and directed workers engaged in installation of data communication equipment and software.
  • Resolved user inquiries regarding computer software or hardware operation.
  • Answered user inquiries to resolve computer software or hardware operation problems.
  • Maintained an inventory of IT equipment and software licenses.
  • Troubleshot and replaced hardware components, hard drives, memory and network cards.
  • Resolved and maintained workstation issues related to upgrades, software and hardware failures.
  • Provided technical support to users via phone, email, or in-person visits.
  • Troubleshot network connectivity issues involving routers, switches, hubs.
  • Installed and configured various hardware components such as printers, scanners, and computers.
  • Maintained positive working relationship with fellow staff and management.
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.

Telecommunications Technician

United States Marine Corps
Camp Pendleton South, CA
04.2020 - 10.2022
  • Installed and maintained telecommunications systems, including routers, switches, and related hardware.
  • Read and interpreted technical drawings, maps and blueprints prior to starting tasks.
  • Disassembled equipment, inspecting and tested wiring to locate and repair problems.
  • Laid out cabling plans and ran through buildings to desired locations.
  • Demonstrated equipment to customers and explained use, responding to inquiries or complaints.
  • Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
  • Replaced faulty components in telecommunications systems as needed.
  • Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions.
  • Troubleshot network issues to identify root causes of problems.
  • Logged service calls and closed work orders by recording issues resolved and services provided.
  • Measured, cut, spliced and installed wires and cables.

Education

Some College (No Degree) -

West Hills College - Lemoore
Lemoore, CA

Some College (No Degree) - Computer And Information Sciences

National University
La Jolla, CA

Skills

  • End-User Support
  • Device Configuration
  • Computer Maintenance
  • Help Desk Support
  • Technical Troubleshooting
  • System Maintenance
  • LAN/WAN
  • Device Installation
  • Computer Diagnostics
  • Hardware Configuration
  • Organizational Skills
  • Teamwork and Collaboration
  • Hardware Upgrades
  • Equipment Repair
  • Problem-Solving
  • Security Certification

Certification

  • Security +

Timeline

Information Technology Technician

United States Marine Corps
10.2022 - 01.2024

Telecommunications Technician

United States Marine Corps
04.2020 - 10.2022

Some College (No Degree) -

West Hills College - Lemoore

Some College (No Degree) - Computer And Information Sciences

National University

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Christopher Ochoa