Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christopher Pagani

Bronx

Summary

Dedicated and safety-focused transportation professional with over 9 years of experience working with the Metropolitan Transportation Authority (MTA). Proven expertise in safely operating public transit vehicles and coordinating transportation logistics as a Dispatcher. Known for reliability, effective communication, and a commitment to ensuring passenger and operator safety.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Dispatcher

Metropolitan Transportation Authority (MTA)
New York
11.2023 - Current
  • Coordinate daily assignments for bus operators to ensure efficient route coverage and service continuity.
  • Monitor real-time bus operations to resolve service disruptions and communicate with operators to maintain schedule adherence.
  • Handle operator call-outs, reassignments, and emergency responses in compliance with MTA policies.
  • Maintain accurate logs and reports for service incidents, operator performance, and vehicle status.

Bus Operator

Metropolitan Transportation Authority (MTA)
New York
06.2015 - 11.2023
  • Safely operated MTA buses on various routes across New York City, adhering to traffic laws and agency protocols.
  • Provided excellent customer service, assisting passengers with boarding, directions, and accessibility needs.
  • Maintained a clean and orderly vehicle environment and conducted pre-trip inspections to ensure vehicle safety.
  • Responded calmly and effectively to emergencies, traffic delays, and incidents, reporting as required.

Education

High School Diploma -

Clement Howell Highschool
Turks And Caicos Islands
06-2006

Skills

  • Route and schedule coordination
  • Emergency response and problem-solving
  • Excellent communication and interpersonal skills
  • Vehicle safety and inspection protocols
  • Time management and multitasking
  • Knowledge of MTA regulations and transit systems

Certification

  • Commercial Driver’s License (CDL), Class B with Passenger Endorsement
  • MTA Safety & Customer Service Training
  • Dispatcher Operations Training (MTA)

Timeline

Dispatcher

Metropolitan Transportation Authority (MTA)
11.2023 - Current

Bus Operator

Metropolitan Transportation Authority (MTA)
06.2015 - 11.2023

High School Diploma -

Clement Howell Highschool
Christopher Pagani