Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Christopher Pesina

Deerfield Beach,FL

Summary

Dynamic Sales Associate with proven expertise at Forever 21, excelling in customer service and relationship building. Skilled in cash register operation and adept at managing high-stress situations, I consistently enhanced customer satisfaction through exceptional service and effective problem-solving, fostering loyalty and repeat business in a fast-paced retail environment.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills in Desired Position role.

Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

1
1
year of professional experience

Work History

Sales Associate

Forever 21
06.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Education

High School Diploma -

Dave Thomas Education Center
Coconut Creek, FL
06-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Relationship building

Interests

  • Video Gaming
  • Blockchain Technology and Cryptocurrency
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Enjoy participating in Amped Fitness for overall physical and mental well-being
  • Regularly practice mindfulness and meditation for overall wellness
  • Passionate about balancing physical health with mental and emotional wellness
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • High-Intensity Interval Training
  • Playing Sports
  • Enjoy hobbies that combine physical activity with outdoor exploration

Timeline

Sales Associate

Forever 21
06.2024 - Current

High School Diploma -

Dave Thomas Education Center
Christopher Pesina