Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Christopher Pham

Clearwater,FL

Summary

Dynamic professional with a proven track record in patient management and team supervision, notably at St Petersburg Pediatrics. Excelled in medical office administration and cultivating positive relationships, enhancing patient experiences, and streamlining operations. Demonstrates compassionate care alongside efficient clinical application, driving significant improvements in patient flow and satisfaction.


Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Server

Matjoa
08.2023 - 02.2024
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.

Medical Assistant

St Petersburg Pediatrics
12.2020 - 01.2023
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Administered vaccines to children of all ages, ensuring a calm and comfortable experience for patients and parents.
  • Performed nasal and throat swabs for COVID-19, flu, and strep tests with efficiency and care, maintaining composure in high-stress situations.

Assistant Restaurant Operations Manager

Long Phung Restaurant (Family Owned)
08.2013 - 11.2020
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
  • Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Identified team weak points and implemented corrective actions to resolve concerns.

Education

Bachelor of Science - Biomedical Sciences

University of South Florida
Tampa, FL
06-2021

Associate of Arts - Biomedical Sciences

St. Petersburg College
Clearwater, FL
05-2019

High School Diploma -

Clearwater Highschool
Clearwater, FL
05-2019

Skills

  • Medical office administration
  • Vital signs and examinations
  • Team management and supervision
  • Patient management
  • Compassionate caregiver
  • Patient flow management
  • Clinical applications

Certification

  • CPR/BLS Training - 2020
  • Excel, Powerpoint and Word Document License - 2019

Languages

Vietnamese
Native or Bilingual

Timeline

Server

Matjoa
08.2023 - 02.2024

Medical Assistant

St Petersburg Pediatrics
12.2020 - 01.2023

Assistant Restaurant Operations Manager

Long Phung Restaurant (Family Owned)
08.2013 - 11.2020

Bachelor of Science - Biomedical Sciences

University of South Florida

Associate of Arts - Biomedical Sciences

St. Petersburg College

High School Diploma -

Clearwater Highschool
Christopher Pham