Summary
Work History
Education
Skills
Timeline
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Christopher Phipps Jr

Des Plaines,IL

Summary

Dedicated professional with a proven track record at Burlington, excelling in customer service, cash handling and stocking. Demonstrated ability to enhance customer satisfaction and loyalty, while maintaining exemplary accuracy in financial transactions. Known for outstanding work ethic, integrity, and the ability to thrive in fast-paced environments. Achieved significant improvements. in customer engagement through effective communication and empathy.

Work History

Cashier

Burlington
Glenview, IL
09.2022 - 01.2023
  • .
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Stocker

Burlington
Glenview, IL
09.2022 - 01.2023
  • Answered customer questions and provided detailed product information.
  • Greeted customers and directed to requested products.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Maintained effective team member communication.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.

Sales Associate

Burlington
Glenview, IL
09.2022 - 01.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Biology - Cannabis Studies

Oakton Community College
Des Plaines, IL

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cash Handling
  • Cleaning and sanitizing
  • Time management skills
  • Reliability and punctuality

Timeline

Cashier

Burlington
09.2022 - 01.2023

Stocker

Burlington
09.2022 - 01.2023

Sales Associate

Burlington
09.2022 - 01.2023

Biology - Cannabis Studies

Oakton Community College

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Christopher Phipps Jr