Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Christopher Pillow

Powder Springs,Georgia

Summary

  • Fast Learner and Detailed Oriented
  • Goal-driven National Account Coordinator experienced in growing territories and building customer loyalty. Well-organized with top strengths in planning, problem solving, and project management. Bringing many years of progressive sales and customer service experience.
  • Dedicated account coordinator leader well-versed in working at national level. Adept at cultivating and deepening client relationships to drive loyalty and revenue growth. Proven history of increasing revenue and streamlining processes.
  • Proven records as National Account Coordinator , sales developer and customer relations master. Skilled at using both face-to-face and online marketing strategies. Collaborates with accounts and product team members to develop new offerings to meet changing customer demands.
  • Diligent professional with many years of experience maintaining seamless business operations. Smoothly administers budgets, trains staff and monitors procedures to maximize efficiency and balance objectives with operational requirements. Exceptional skills in inventory management, loss prevention, and vendor negotiation.

Overview

21
21
years of professional experience
1
1
Certification

Work History

NATIONAL ACCOUNTS COORDINATOR

DART APPRAISAL
01.2019 - 01.2023
  • Effectively communicated with and managed clients during the appraisal process.
  • Determined client requirements and delivered effective resolutions, solutions, and advice while maintaining knowledge of company products and services.
  • Maintained accurate records of client details across various systems.
  • Stay updated with client information.
  • Achieved all goals provided by manager.
  • Participated in daily internal meetings to resolve action items
  • Participated in company USPAP training and other workshops.
  • USAP CERTIFIED 2017-2023
  • Organized and pays high attention to detail.
  • Demonstrated excellent communication and customer service skills.
  • Highly accountable, flexible, and efficient in fast-paced environments.
  • Achieved strong familiarity with competitors' offerings and established presence within assigned territories.

NON APPRAISER REVIEWER

DART APPRAISAL
01.2017 - 01.2019
  • Reviewed appraisal reports for quality assurance for selected clients.
  • Maintained constant communication with appraisers to rectify mistakes
  • Ensuring accurate estimations by documenting condition and special features
  • Generated comprehensive reports showcasing detailed valuations
  • Successfully maintained productivity levels while working under strict time constraints.

REAL ESTATE AGENT/BROKER

KELLER WILLIAMS / STEWART REO BROKERS
01.2002 - 01.2018
  • Developed and maintained strong client relationships by delivering personalized service and effective communication.
  • Utilized strong negotiation skills to secure advantageous outcomes in real estate deals
  • Utilized effective management techniques to optimize property listings and attract prospective buyers
  • Managed contract management processes to ensure compliance with legal requirements and client expectations.
  • Conducted in-depth market analysis, identified trends, and made informed decisions.
  • Utilized extensive understanding of real estate laws to offer accurate information and guidance.

Education

BATCHELORS -

HAMPTON UNIVERSITY
01.1991

Skills

  • Fast Learner
  • Detailed Oriented
  • Appraisal Management Process
  • ValuTrac Appraisal Software
  • Compliance
  • Customer Service
  • Data Analytics
  • Database
  • Event Management
  • Incident Escalation
  • Information Security
  • Innovation
  • MS Office Suite
  • Problem Solving Skills
  • Quality Assurance
  • Real Estate Transactions
  • Realtor
  • Relationship Management
  • SIEM
  • Sales Reporting
  • Competitive Analysis
  • Customer Segmentation
  • Business growth and retention
  • Account development
  • Vendor Contracts

Certification

  • COMPTIA SECURITY+ SYO-601 CERTIFICATION, 2024-12-31
  • GOOGLE CYBERSECURITY CERTIFICATE, 2023-12-31

References

References available upon request.

Timeline

NATIONAL ACCOUNTS COORDINATOR

DART APPRAISAL
01.2019 - 01.2023

NON APPRAISER REVIEWER

DART APPRAISAL
01.2017 - 01.2019

REAL ESTATE AGENT/BROKER

KELLER WILLIAMS / STEWART REO BROKERS
01.2002 - 01.2018

BATCHELORS -

HAMPTON UNIVERSITY

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Christopher Pillow