Jasmine Smart
Pooler,GA
Summary
Young Professional that graduated with a bachelors degree in Business Administration. Experience in a variety of internships, including marketing, project management, and events. Dedicated to gaining real-world experience to assist with making a career path decision. Interested in positions that involve analytics, creativity, business, and customer interactions.
Overview
6
6
years of professional experience
Work History
National Accounts Coordinator
Securitas Security Services USA
03.2023 - 09.2023
- Developed and maintained relationships with national accounts to ensure customer satisfaction.
- Provided support for sales representatives in responding to customer inquiries and resolving customer service issues.
- Collaborated with other departments in order to ensure accurate invoicing and billing procedures are followed for all customers.
- Connected with current customers to assess satisfaction, determine needs and offer new services.
- Delegated work to staff, setting priorities and goals.
Hostess and Cashier
Piedmont Social House
10.2022 - 03.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
Package Handler
FedEx Ground
10.2022 - 03.2023
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Was rewarded a Gold Certificate of Recognition on Oct 2, 2020.
- Received package handler of the month of November 2020.
Dispatch Supervisor
T & R Transport LLC
10.2021 - 08.2022
- Directed dispatching, routing, and tracking of [30] fleet vehicles.
- Supervised team of [35] employees and provided training focused on maximizing overall performance.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
- Determined number of man hours required to complete assignments after reviewing scope of each project.
- Hosted standup meetings regarding the goal for that day and safety measures and protocols.
Delivery Driver/Dispatcher
Gator Delivery LLC
03.2021 - 10.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Promoted to dispatcher.
Assistant Manager Retail
Best Of As Seen On Tv
06.2019 - 03.2020
- Handled bank deposits
- Exhibited excellent people skills during interaction with employees and customers.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
- Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
- Enforced policies and procedures and administered disciplinary action to encourage quality performance of retail staff.
- Trained and developed new employees for ease of transition into team.
Sales Associate
Best Of As Seen On Tv
10.2017 - 03.2020
- Greeted [how many] customers in-store per day, responding to inquiries, helping with purchase decisions, and providing exceptional customer service
- Created attractive merchandise displays with strategic product placement that pulled customers into the store and maximized purchases
- Proposed new merchandise display that was adopted by [how many] stores
- Gained in-depth knowledge of company’s product offerings to provide reliable and trusted assistance to [how many] customers daily, helping them make informed decisions.
Education
BBA - Business Management
Savannah State University
12.2022
High School Diploma -
New Hampstead High School
05.2017
Skills
- Business Growth and Retention
- Client Relationship Building
- Reservations Coordination
- Conflict Resolution
- Table Setting Arrangements
- Dining Customer Service
- Records Maintenance
- Mentoring and Training
- Positive Communication Skills
- Knowledgeable in Excel & Microsoft Word
- Route Navigation
- Freight Handling
- Truck Loading
- Package Scanning
- Truck Loading and Unloading
- Stock Management
- Store Organization
- Customer Relations
Timeline
National Accounts Coordinator
Securitas Security Services USA
03.2023 - 09.2023
Hostess and Cashier
Piedmont Social House
10.2022 - 03.2023
Package Handler
FedEx Ground
10.2022 - 03.2023
Dispatch Supervisor
T & R Transport LLC
10.2021 - 08.2022
Delivery Driver/Dispatcher
Gator Delivery LLC
03.2021 - 10.2021
Assistant Manager Retail
Best Of As Seen On Tv
06.2019 - 03.2020
Sales Associate
Best Of As Seen On Tv
10.2017 - 03.2020
BBA - Business Management
Savannah State University
High School Diploma -
New Hampstead High School
Similar Profiles
John AmayaJohn Amaya
Security Officer at Securitas Security Services USASecurity Officer at Securitas Security Services USA
Jovany AlvarezJovany Alvarez
Security Supervisor at Securitas Security Services USASecurity Supervisor at Securitas Security Services USA
Eriyauna AndersonEriyauna Anderson
Security Officer at Securitas Security Services USASecurity Officer at Securitas Security Services USA
FRANCES CROWEFRANCES CROWE
Security Officer at Securitas Security Services USASecurity Officer at Securitas Security Services USA
Mitchell GutgsellMitchell Gutgsell
Army Officer at US ArmyArmy Officer at US Army