CHRISTOPHER RAY
Hampshire,IL
Summary
Focused Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing manufacturing employees and keeping efficient production in accordance with quality standards. Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
PROJECT MANAGER
GCPRO RESTORATION
10.2021 - Current
- Residential and commercial locations to assess water/fire/mold damage
- Communicating with property and home owners during the mitigation process
- Follow through with insurance companies, TPA's and adjusters regarding claims and mitigation processes
- Use of moisture meters, drones, thermal cameras and laser measuring devices
- Oversee crews on site and tasks for proper job completion
- Traveling to multiple locations during the day and updating crews and offices with reporting
- Overseeing job completion
- Multi-tasking and creating efficiency in the workplace
- Creating Scope of work sheets along with work orders and contracts
- Weekly meetings regarding job tasks, work improvement and communications within the department
- Training employees on estimating software, photos documentation and TPA guidelines
- Supporting coordination and scheduling of jobs and crews to jobs sites
- Over seeing large loss assignments and productivity.
PROJECT DIRECTOR
FIRST ONSITE PROPERTY RESTORATION
11.2019 - 10.2021
- On-site visits to residential and commercial locations to assess water/fire/mold/content damage
- Lead project manager during Covid sanitization procedures on commercial locations
- Follow through with insurance companies and adjusters regarding claims and mitigation processes
- Use of moisture meters, thermal cameras and laser measuring devices
- Oversee crews on site and tasks for proper job completion
- Communicating with customers from start to finish
- Traveling to multiple locations during the day
- Overseeing job completion
- Multi-tasking and creating efficiency in the workplace
- Creating Scope of work sheets along with work orders and contracts
- Weekly meetings regarding account receivable status, employee behavior with management.
FIELD SUPERVISOR
ROTO-ROOTER
08.2018 - 11.2019
- On site visits of residential and commercial locations to assess water damage
- Walk through with the homeowner from start to end of the mitigation project
- Use of moisture meters, thermal cameras and laser measuring devices
- Traveling to multiple locations during the day
- Speaking and working with insurance companies on claims regarding mitigation services
- Overseeing job completion
- Multi-tasking and creating efficiency in the workplace
- Creating Scope of work sheets along with work orders and contracts.
Education
High School Diploma -
Glenbard West
Glen Ellyn, ILSkills
- TPA's - Alacrity, Contractor Connection
- Symbility, Core Logic
- Xactimate, Claims Connect
- MICA Reporting
- Management skills
- MatterPort Camera and software
- Encircle, Dash software
- Water, Fire, Mold scoping and estimating
- Forklift Certified
- Customer/client communications skills
- Managing multiple tasks and employees
- Drone video and photo capturing
- Quickbook Tsheets
- Project coordination and scheduling
- Xactimate Mobile Software
- WRT / ASD Certified
- Social media marketing / photography
- Covid Disinfection
- Document Management
- Project Planning
- Project Management
- Schedule Management
- Technical Support
- Project Estimation and Bidding
- Client Rapport
- Project Scope
- Decision Making
- Technical Understanding
Certification
WRT
ASD
Forklift Certified
Timeline
PROJECT MANAGER
GCPRO RESTORATION
10.2021 - Current
PROJECT DIRECTOR
FIRST ONSITE PROPERTY RESTORATION
11.2019 - 10.2021
FIELD SUPERVISOR
ROTO-ROOTER
08.2018 - 11.2019
High School Diploma -
Glenbard West