Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
General Manager
Trego-dugan Aviation
Charleston, SC
09.2022 - 04.2024
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service.
Coordinated training activities for employees to ensure compliance with company policies and procedures.
Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
Recruited, interviewed and hired qualified staff for open positions.
Created schedules and monitored payroll to remain within budget.
Ramp Supervisor
Gate Gourmet
Raleigh, NC
03.2020 - 04.2022
Directed and supervised ramp agents to ensure compliance with safety standards, policies and procedures.
Monitored daily activity of the ramp staff to ensure efficient operations and completion of tasks.
Coordinated with other departments to resolve operational issues related to aircraft services or customer requests.
Trained new employees in all aspects of airport operations including baggage handling, cargo loading and unloading, aircraft marshalling, de-icing and fueling.
Ramp Tower Coordinator
TBI Airport Management
Raleigh, NC
01.2013 - 03.2020
Maintained communication with pilots via radio to ensure safety of aircrafts.
Monitored and coordinated aircraft movements while on the ground.
Managed multiple incoming flights simultaneously while monitoring radar screens for changes in patterns or locations of aircrafts.
Directed ground personnel as needed to ensure safe operations of airport facilities and equipment.
Alerted airport response personnel to crisis situations and handled incoming medical and other emergency landings.