Accomplished in achieving demanding sales and customer satisfaction targets. Proficient in advertising guidelines and effective sales approaches. Well-versed in giving customers brand- and market-specific advertising to bring in target customers.
Overview
25
25
years of professional experience
Work History
District Sales Supervisor
Liberty Coca Cola Beverages
10.2023 - Current
Recognized potential talent within the team members early on; mentored them into higher positions in the organization over time.
Assessed competitive landscape regularly to adapt strategies accordingly and maintain a leading position in the market.
Enhanced team morale by fostering a positive work environment, recognizing achievements, and promoting professional development opportunities.
Streamlined operations by collaborating with cross-functional teams to address challenges and improve processes.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Lead Account Manager
Liberty Coca Cola Beverages
04.2023 - 10.2023
Increased client satisfaction by providing exceptional account management and timely resolution of issues.
Mentored account managers, fostering a collaborative environment conducive to professional growth and development.
Established trust with clients by proactively addressing concerns before they became critical issues.
Built relationships with customers and community to promote long term business growth.
Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Account Manager
Liberty Coca-Cola
06.2000 - 04.2023
Established and enforced sales goals with motivational and proactive approach to boost team success.
Grew customer base by identifying needs to deliver relevant product solutions that met client budgets and schedules.
Optimized sales volume by managing accounts and building rapport.
Oversaw product implementations at customer locations.
Ensured client satisfaction ratings by quickly offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
Consistently met and exceeded department expectations for productivity and accuracy levels.
Provided exemplary level of service to clients to both maintain and extend relationships for future business opportunities.
Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
Built and maintained productive relationships with customers and internal partners.
Motivated and worked with onboarding team members to successfully integrate new employees into organization.
Education
Associate of Arts - Liberal Arts and General Studies
Atlantic Cape Community College
Mays Landing, NJ
01.2003
Skills
Customer relationships
Issue resolution
Business negotiation
Talent management
Client meetings
Goal-oriented
Community involvement
Relationship Building
Compliance requirements
Persuasive communication expertise
Excellent communication skills
Data analytics
Pace training
Team leadership
Employee mentoring
Sales expertise
Relationship building and management
Customer service management
Timeline
District Sales Supervisor
Liberty Coca Cola Beverages
10.2023 - Current
Lead Account Manager
Liberty Coca Cola Beverages
04.2023 - 10.2023
Account Manager
Liberty Coca-Cola
06.2000 - 04.2023
Associate of Arts - Liberal Arts and General Studies