Christopher Stanger-Hall
Benton,AR
Summary
Dynamic leader with a proven track record at Premium Retail Services Inc, excelling in multi-unit management and strategic planning. Spearheaded successful store openings and significantly improved operational compliance, showcasing exceptional leadership and interpersonal communication skills. Expert in fostering customer relations and team collaboration, driving positive outcomes and high employee morale.
Overview
9
9
years of professional experience
Work History
District Manager
Premium Retail Services Inc
01.2022 - Current
- Supervised various locations, enforcing high-quality standards of operation.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
Customer Service Supervisor
Vacation Tour And Travel
08.2016 - 01.2022
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
- Collaborated with other departments to address recurring customer concerns, improving overall service quality.
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Assistant Manager
Blaze Pizza
05.2015 - 08.2016
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Business - Business Managment
University of Phoenix
Phoenix, AZSkills
- Leadership skills
- Recruiting and Hiring
- Strategic Planning
- Customer Service
- Customer Relations
- Multi-unit management
- Decision-Making
- Interpersonal Communication
Timeline
District Manager
Premium Retail Services Inc
01.2022 - Current
Customer Service Supervisor
Vacation Tour And Travel
08.2016 - 01.2022
Assistant Manager
Blaze Pizza
05.2015 - 08.2016
Business - Business Managment
University of Phoenix
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