Christopher Sudol
Blackwood,New Jersey
Summary
Dynamic Epic Analyst committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cadence Implementation Analyst
University of Kansas Health System
01.2023 - Current
- Collaborate between Cadence, Epiccare Link, and Mychart teams for cross-functional support in ticket resolution and project development
- Participate in testing, validation, and implementation of system enhancements and upgrades
- Coordinated and led efforts to achieve Epic Honor roll
- Active coordination and organization of old and new decision tree builds
- Perform in-depth analysis of workflows, data collection, report details and other technical issues associated with the use of Epic software
- Responsible for developing and documenting internal scheduling procedures
- Responsible for questionnaire build and maintenance through Agile workflows
Credentialed Epic Trainer (Cadence & Prelude)
RWJ Barnabas Health
06.2021 - 12.2022
- Trained end-users on how to successfully use the Epic Cadence and Prelude applications
- Collaborated with Epic Training managers and Principal Trainers in reviewing and updating training materials
- Provided employee education based on assessment of learning needs
- Successfully supported end users with scheduling and IT needs through a training hotline
- Actively supported RWJ Barnabas Health staff at the elbow during multiple large scale go-lives.
Patient Access Representative
Barnabas Behavioral Health
01.2020 - 02.2024
- Coordinated and scheduled outpatient appointments
- Reviewed and monitored the quality of registrations to ensure that compliance and regulatory procedures are met with Patient Access Operations
- Evaluated benefits and eligibility of all patients and verified accounts with appropriate sources
- Trained and mentored new Patient Access Representatives on registration and insurance verification
- Assisted in physician billing audits and account resolution.
Education
Associates Of Science - Computer Science
Ocean County College
Toms River, New Jersey12.2020
Skills
- Software Implementation
- Stakeholder Management
- Client Relations
- Project Documentation
- Systems Analysis
- Technical Analysis
- Teamwork and Collaboration
- Time Management
- Attention to Detail
Certification
Epic Cadence Analyst Certification
Epic Referrals / Authorizations Certification
Epic MyChart Certification
Epic Decision Trees Badge
Epic EpicCare Link Proficiency
Timeline
Cadence Implementation Analyst
University of Kansas Health System
01.2023 - Current
Credentialed Epic Trainer (Cadence & Prelude)
RWJ Barnabas Health
06.2021 - 12.2022
Patient Access Representative
Barnabas Behavioral Health
01.2020 - 02.2024
Associates Of Science - Computer Science
Ocean County College
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