My working values shine through in the way I provide customer service. Making guests feel welcomed and taken care of is a priority. I accomplish this by being organized, creating a working flow, noticing details and rechecking for accuracy. While continuing to seek growth and knowledge through future experiences.
Work History
Bartender
5 Years 2 Months
Bayfield Inn | 06.2021 - Current
Provided exceptional service as both a bartender and server. Learned, crafted and adapted many beverage recipes. Efficiently operated the POS system and cash register, as well as counted money quickly and accurately. Troubleshoot POS issues. Fix other regular issues. Fill out end of shift reports balancing tills and drops. Maintain and organize front of house stations changing sodas, CO2 and Beer Kegs. Involved with training new employees.
Night Supervisor
9 Months
Grocery Outlet Bargain Market | 09.2018 - 06.2019
Supervised and scheduled multiple cashiers. Stocked, organized and faced merchandise. Delegated duties to employees when needed. Counted employee registers after shift and filled out end of night reports.
Hospitality
5 Years 3 Months
Legendary Waters Casino | 03.2013 - 06.2018
Performed a variety of positions involved with customer service when needed. Bartender, Server, Host, Event Center. Trained new employees. Troubleshoot POS issues.