Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
SalesAssociate

Christopher Valencia

Buford,Georgia

Summary

Dynamic and results-oriented Sales Associate with a proven track record at Gap, where I enhanced store visual appeal and fostered customer loyalty through exceptional service. Skilled in customer service and problem-solving, I significantly contributed to team efforts and store performance. Known for outstanding communication and the ability to multitask, ensuring customer satisfaction and repeat business.

I have strong interpersonal skills and a natural ability to connect with customers, and I am eager to learn and develop in a sales environment. Brings an understanding of sales techniques and customer engagement strategies.

Goal-oriented individual versed in greeting high-volume customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all transactions.

Overview

4
4
years of professional experience

Work History

Sales Associate

Gap
11.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges, and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

No Degree - Business Administration And Management

University of North Georgia
Oakwood, GA
05-2027

High School Diploma -

Seckinger High School
Buford, GA
05-2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Problem-solving
  • Excellent people skills
  • Reliable and punctual
  • Outgoing personality
  • Verbal/written communication
  • Goal oriented
  • Exceptional customer service

Accomplishments

  • Awarded “Employee of the Month” in 2022 & 2024.
  • Graduated High School in the year 2023.
  • Member of multiple extracurricular clubs & organizations.
  • Achieved the highest number of gross sales for the Georgia region of Gap.
  • Brought in multiple new loyal customers to my location.

Timeline

Sales Associate

Gap
11.2021 - Current

No Degree - Business Administration And Management

University of North Georgia

High School Diploma -

Seckinger High School

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Christopher Valencia