Christopher Velazquez
Tomkins Cove
Summary
Dynamic, results-driven professional with expertise in customer service, sales, and marketing, excelling in fast-paced, client-focused environments. Adept at building and maintaining strong relationships, identifying client needs, and providing tailored financial and marketing solutions. Skilled in multitasking, attention to detail, and problem-solving, ensuring accuracy and efficiency in all tasks. Proficient in CRM systems, data analysis, and strategic decision-making to drive business growth. Strong negotiation and persuasion abilities, achieving favorable outcomes for both clients and the company. Recognized for effective communication, leadership, and adaptability, enhancing customer satisfaction and team success.
Overview
4
4
years of professional experience
Work History
Account Manager
Amerilist
08.2023 - Current
- Manage client accounts from onboarding to retention, providing exceptional service and proactive financial solutions.
- Advise businesses on data-driven marketing strategies, leveraging analytical insights to support informed decision-making.
- Conduct outbound prospecting, build strong client relationships, and enhance satisfaction through responsive communication.
- Negotiate and secure favorable contract terms, aligning client needs with company objectives.
- Utilize Salesforce CRM to track client interactions, maintain accurate records, and optimize sales performance to meet monthly goal of $25,000+ in revenue.
Lifeguard
US Pool Management
08.2022 - Current
- Enforce pool rules and safety procedures while maintaining a secure and hazard-free environment.
- Monitor and maintain proper chemical balance, ensuring water quality and equipment functionality.
- Conduct daily safety inspections, clean/vacuum pools, and address any maintenance issues
Sales Representative
Remodel USA, Inc
05.2023 - 08.2023
- Provided personalized consultations, educating clients on home remodeling solutions and financial benefits to drive informed decisions.
- Strengthened customer relationships by addressing concerns, identifying needs, and delivering exceptional service to enhance satisfaction and retention.
- Met and exceeded sales revenue of $65,000 per month by staying informed on industry trends, tailoring solutions, and effectively communicating product value.
Service Greeter
Volkswagen
12.2022 - 05.2023
- Provide exceptional customer service by welcoming clients, gathering information, answering inquiries, and conducting initial vehicle assessments.
- Manage vehicle flow by organizing the parking lot, maximizing efficiency, and ensuring smooth operations.
- Enhance customer experience through test drives, transportation assistance, and prompt resolution of concerns.
Sales/Customer Service
Pat La Frieda Meat Purveyors
02.2021 - 01.2022
- Advised clients on product selection, aligning solutions with financial goals and budget constraints.
- Managed high-volume transactions, processed invoices, and ensured accurate and timely order fulfillment.
- Resolved customer concerns with professionalism, enhancing client satisfaction and long-term relationships.
- Coordinated logistics, monitored transactions, and maintained clear communication with clients.
- Tracked sales data and financial transactions using Excel, ensuring accuracy and efficiency.
Education
High School Diploma -
North Rockland High School
Thiells, NY06-2019
Skills
- Microsoft suites
- Windows OS
- Salesforce CRM
- MOJO Outbound colcalling system
- Digital Marketing & Communication Tools
- Sales & Business Development
- Financial & Product Knowledge
- Market Research & Data Analysis
- Sales & Business Development
Timeline
Account Manager
Amerilist
08.2023 - Current
Sales Representative
Remodel USA, Inc
05.2023 - 08.2023
Service Greeter
Volkswagen
12.2022 - 05.2023
Lifeguard
US Pool Management
08.2022 - Current
Sales/Customer Service
Pat La Frieda Meat Purveyors
02.2021 - 01.2022
High School Diploma -
North Rockland High School
Similar Profiles
EMMANUEL COLLADOEMMANUEL COLLADO
Registered Nurse Neuro-Surgical/Medical ICU at Phelps Memorial HospitalRegistered Nurse Neuro-Surgical/Medical ICU at Phelps Memorial Hospital
ALANA G. ELIASALANA G. ELIAS
Commercial Dancer at Boss Kids Commercial Dance TeamCommercial Dancer at Boss Kids Commercial Dance Team
ELIZABETH MARINO LUISIELIZABETH MARINO LUISI
Live-Out Nanny at Private CareLive-Out Nanny at Private Care
Tamzin KerslakeTamzin Kerslake
Account Manager at ConscientAccount Manager at Conscient
Amy StovelAmy Stovel
Account Manager at Regents Capital CorporationAccount Manager at Regents Capital Corporation