CHRISTOPHER VICENTE
Arleta,CA
Summary
Adept at enhancing customer experiences and streamlining operations, with a proven track record at JP Morgan Chase. Known for strong financial judgement and cross-selling abilities. Expertise in cash handling and POS systems, with a talent for training teams to achieve peak performance. Consistently improving operational efficiency and customer satisfaction, demonstrating a commitment to excellence and leadership in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Night Auditor
Vagabond Inn
Glendale, California
04.2023 - Current
- Consistently provided exceptional service, boosting overall guest contentment
- Managed day-to-day reservation operations efficiently
- Ensured accurate record-keeping for effective management of resources
- Addressed issues promptly and efficiently
Associate Banker-ME
JP Morgan Chase
Van Nuys, California
07.2022 - Current
- Managed financial transactions with precision
- Executed cross-selling strategies for diverse banking products and services
- Ensured high customer satisfaction by promptly resolving issues
- Implemented inclusion strategies throughout the organization
- Completed training required for supervisor role
Cashier Supervisor
Valencia Town Center Pharmacy
Valencia, California
05.2015 - 01.2022
- Oversaw team ensuring accuracy and consistency in transactions
- Conducted training sessions for new cashiers on cash handling procedures
- Managed complex payment transactions and ensured smooth process.
- Balanced cash drawer after each shift.
Medical Receptionist
Facey Medical Group
Mission Hills, California
03.2019 - 05.2020
- Oversaw front desk operations in high-traffic medical office
- Arranged medical appointments
- Answered and directed phone inquiries efficiently
- Enabled seamless coordination among medical staff to enhance patient services
Education
HIGH SCHOOL DIPLOMA -
San Fernando Senior High School
San Fernando, CAASSOCIATE OF SCIENCE - Business Administration
Los Angeles Mission College
Sylmar, CABACHELOR OF SCIENCE - Business Administration
California State University
Northridge, CASkills
- Cash handling expertise
- POS System proficiency
- Sales proficiency
- Cross-Selling and Partner Referrals
- Cash oversight
- Medical Billing
- Patient Scheduling
- HIPAA Compliance
- Bank Sales
- Training and mentoring
Languages
Spanish
Professional
Timeline
Night Auditor
Vagabond Inn
04.2023 - Current
Associate Banker-ME
JP Morgan Chase
07.2022 - Current
Medical Receptionist
Facey Medical Group
03.2019 - 05.2020
Cashier Supervisor
Valencia Town Center Pharmacy
05.2015 - 01.2022
HIGH SCHOOL DIPLOMA -
San Fernando Senior High School
ASSOCIATE OF SCIENCE - Business Administration
Los Angeles Mission College
BACHELOR OF SCIENCE - Business Administration
California State University
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