Christopher Wagner
Duenweg,MO
Summary
Adept Parts Counter Person with a proven track record of enhancing customer satisfaction and streamlining inventory processes at Rush Enterprises. Skilled in SAP and forklift operation, I excel in improving service delivery through effective vendor relations and goal setting. Demonstrated success in boosting efficiency and accuracy in parts management.
Overview
14
14
years of professional experience
Work History
Parts Counter Person
Rush Enterprises
12.2021 - Current
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
- Load and unload trucks with forklift as needed
Parts Counter Person
Summit Truck Group (now Operating as Rush Enter)
06.2019 - Current
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Load and unload truck as needed
- Delivered parts to customers and needed
Parts Counter Person
TTRS
08.2018 - 06.2019
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
- Completed sales and service documentation for customer and business records and provided receipts of purchase.
Parts Counter Person
Roper KIA
07.2017 - 08.2018
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
- Processed customer orders accurately and efficiently, contributing to repeat business.
- Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
- Ordered parts from various distributors to fulfill demands.
Parts Counter Person
Mhc Kenworth
06.2015 - 07.2017
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
- Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
- Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
Parts Counter Person
Summit Truck Group
06.2010 - 06.2015
- Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
- Assisted customers with locating specific parts, leading to a streamlined shopping experience.
- Utilized computer systems to look up part information, expediting the sales process and enhancing customer satisfaction.
- Attended trainings on new products and industry trends, increasing knowledge base and staying current within the field.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
Education
GED -
Joplin High School
Joplin, MO07.2015
Skills
- Goal Setting
- Invoice Processing
- Vendor Relations
- Improving customer satisfaction
- Ordering parts
- Workplace Safety
- Forklift Operation
- SAP understanding
- Customer Service
- Vehicle operations knowledge
- Clean Driving Record
- Cycle counting
Timeline
Parts Counter Person
Rush Enterprises
12.2021 - Current
Parts Counter Person
Summit Truck Group (now Operating as Rush Enter)
06.2019 - Current
Parts Counter Person
TTRS
08.2018 - 06.2019
Parts Counter Person
Roper KIA
07.2017 - 08.2018
Parts Counter Person
Mhc Kenworth
06.2015 - 07.2017
Parts Counter Person
Summit Truck Group
06.2010 - 06.2015
GED -
Joplin High School
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