Christopher Webber
Roseville,California
Summary
Seasoned Team Leader offering over 10 years of experience in progressive and accomplished supervisory roles. Focused and skilled at employee oversight, mentoring and driving continuous improvements. Recognized for high levels of production and quality. Responsive team leader with strong management background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shop Manager
Air Solutions LLC
Roseville, CA
06.2022 - Current
- Communicated company directives and programs to associates and ensured all follow-up items were completed accurately and timely.
- Delivered products to customer locations on time.
- Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing exceptional customer service.
- Worked with cross-functional teams to achieve goals.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Inspected vehicle and maintained gas, oil and water levels.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Maintained delivery vehicle with regular upkeep and basic repairs.
- Delivered rush merchandise on tight schedules to meet customer targets.
OWNER
THE HEMP CANDLE
ROSEVILLE , CA
02.2016 - 11.2021
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Developed business and marketing plans and prepared monthly financial reports.
- Set pricing structures according to market analytics and emerging trends.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Secured long-term accounts, managing sales presentations to promote product and brand benefits.
- Assessed, optimized and elevated operations to target current and expected demands.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Managed sales presentations to promote product and brand benefits.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Sales Manager
GREENTHUMB HYDROPONICS
CITRUS HEIGHTS , CA
07.2013 - 06.2021
- Boosted team morale and overall sales volume by creating employee incentive sales contests.
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Developed and implemented new sales strategies to update product lines.
- Formalized sales process to enhance operations and promote acquisition of new customers.
- Partnered with marketing team to align sales strategy with brand messaging across all communication channels.
- Achieved company growth for several consecutive years through market expansion and sales.
Education
High School Diploma -
Ventura High School
Ventura, CA05.2003
Skills
- KPI management
- Labor relations
- Marketing tactics
- Strategic planning
- Team oversight
- Talent development
- Recruiting and hiring
- Strategic project planning
- Employee Management
- Customer Service
- Customer Service Management
- Department Oversight
Certification
Forklift Certified
References
References available upon request.
Timeline
Shop Manager
Air Solutions LLC
06.2022 - Current
OWNER
THE HEMP CANDLE
02.2016 - 11.2021
Sales Manager
GREENTHUMB HYDROPONICS
07.2013 - 06.2021
High School Diploma -
Ventura High School
Forklift Certified
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