Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christopher Williams

Hallandale Beach

Summary

Dynamic Assistant General Manager with a proven track record at Five Guys, enhancing operational efficiency and elevating customer satisfaction. Excelled in staff management and inventory control, significantly streamlining processes. Skilled in fostering a culture of excellence in service delivery, demonstrating exceptional training and development abilities alongside a commitment to food safety.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Five Guys
03.2018 - Current
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
  • Monitored facility maintenance needs, coordinating repairs and upgrades as necessary to keep operations running smoothly.
  • Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.

Education

High School Diploma -

Charles W Flanagan Highschool
Pembroke Pines, FL
06.2009

Skills

  • Staff management
  • Inventory control
  • Operations management
  • Staff development
  • Food safety and sanitation
  • Training and development skill
  • Customer service

Certification

Serv safe certified

Timeline

Assistant General Manager

Five Guys
03.2018 - Current

High School Diploma -

Charles W Flanagan Highschool
Christopher Williams