Christopher Williams
Davenport
Summary
Dedicated server with exceptional customer service skills in high-volume dining environments. Proven track record of enhancing guest engagement and satisfaction through attentive service and effective communication.
Overview
8
8
years of professional experience
Work History
Server
Master Concessionair
Orlando
01.2023 - 01.2026
- Delivered exceptional customer service in high-volume settings, ensuring guest satisfaction and repeat business.
- Managed order accuracy and timely delivery, enhancing overall dining experience for patrons.
- Collaborated with kitchen staff to streamline food preparation processes, improving efficiency during peak hours.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
- Served food and beverages promptly with focused attention to customer needs.
Server
TGI Fridays
Orlando
08.2017 - 01.2023
- Trained new servers on menu offerings and service standards, fostering team performance and cohesion.
- Resolved customer inquiries and complaints swiftly, promoting positive dining experiences and retention rates.
- Implemented upselling techniques that improved sales revenue through enhanced guest engagement strategies.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma -
Carolina Forest Highschool
Myrtle Beach, SCSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- High volume dining
Timeline
Server
Master Concessionair
01.2023 - 01.2026
Server
TGI Fridays
08.2017 - 01.2023
High School Diploma -
Carolina Forest Highschool