Christopher Yoder
Flagstaff,AZ
Summary
Hospitality management student with expertise in customer engagement and operational efficiency. Experienced in managing inventory and point-of-sale systems, fostering positive guest interactions in diverse environments. Aiming to utilize strong communication and leadership skills to enhance service quality and operational success in the hospitality field.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Assistant Manager
Lion's Den Fireworks
New Town, North Dakota
01.2018 - Current
- Helped manage daily operations and staff at Lion's Den Fireworks.
- Helped customers choose products that fit needs.
- Supported inventory tracking and restocking of fireworks products.
- Stocked and organized inventory to keep product availability high and handled point-of-sale pricing.
Front End Associate
Lowes Home Improvment
Bismarck, North Dakota
06.2026 - 08.2026
- Assisted customers in product selection, delivering precise information to facilitate informed purchases.
- Interacted with customers to understand their needs and preferences. to foster rapport and improve overall shopping experience.
- Operated point-of-sale system to ensure smooth and timely transaction processing.
Gate Guard
Fleet Farm
Bismarck, North Dakota
05.2025 - 07.2025
- Managed entrance to facility yard, ensured smooth traffic flow, and secured site for customers and property.
- Monitored vehicle access for adherence to safety protocols, enhancing overall security compliance.
- Maintained accurate visitor logs and conducted identification checks to uphold security standards.
- Transitioned to educational pursuits
Member Service Representative
Missouri Valley Family YMCA
Bismarck, ND
11.2023 - 07.2024
- Managed front desk operations and supported customers with membership inquiries while answering phones and maintaining gym entrances.
- Provided information on programs and services, assisting members with inquiries to enhance their experience.
- Handled member complaints, ensuring positive resolutions and fostering a welcoming environment.
- Conducted facility tours to showcase amenities and promote membership benefits.
- Processed membership applications and maintained accurate member records.
Education
Bachelor of Science - Hotel and Restaurant Management
Northern Arizona University
Flagstaff, AZ01-2028
High School Diploma -
Bismarck High School
Bismarck, ND08-2024
Skills
- Point of sale systems
- Customer service and support
- Customer engagement
- Inventory management
- Excel proficiency
- Team collaboration
- Effective communication
- Hospitality expertise
Personal Information
Title: HOSPITALITY STUDENT
Certification
- Food Handlers Card
- Alcohol Seller/Server Training
- HubSpot Content Marketing
- HubSpot Inbound Marketing
- HubSpot Digital Marketing
Affiliations
- Volunteer, Alzheimer's Association, 2012-2024.
Timeline
Front End Associate
Lowes Home Improvment
06.2026 - 08.2026
Gate Guard
Fleet Farm
05.2025 - 07.2025
Member Service Representative
Missouri Valley Family YMCA
11.2023 - 07.2024
Assistant Manager
Lion's Den Fireworks
01.2018 - Current
Bachelor of Science - Hotel and Restaurant Management
Northern Arizona University
High School Diploma -
Bismarck High School