Christopher S. Garvey

Agile Leader for a full stack team that focuses on support for multiple on-prem and cloud data applications.

• Coordinate day-to-day operations of a full stack/cross functional team comprised of 15 members managing five applications in the data space focusing on ETL, data quality and data transformation
• Manage all engineering and testing for the team’s production software enhancements/updates/upgrades & act as subject matter expert for estimations for team work as well as during meetings representing the team
• Serve as Project Manager for discretionary projects undertaken by the team – generally $100k-$800k in size
• Lead lean and problem solving processes/activities within the teams as well as introduction and maturation of Scrum and Kanban
• Partner with business to communicate work status as well as review priorities and requirements for upcoming work
• Manage time reporting, monthly estimates, budget and facilitate all cadence meetings for the teams
• Successfully lead teams in transitions to Scrum and Kanban from Waterfall as well as adopting a product mindset and focusing on value-based outcomes.
• Lead teams in maturing DevOps practices to realize efficiencies in speed to market

Business Analyst specializing in Web, UI and content management software solutions.

• Worked with business partners to create requirements for software development within Chase’s digital product team
• Acted as a subject matter expert during all phases of development for story card & gherkin creation, test plan creation, and continual process improvement to help move organization towards Agile development
• Led project management efforts, keeping all partners in-line for their deliverables related to requirements
• Coordinated with offshore testers and developers to ensure timely code deployment and testing

Diverse experience beginning in Retirement plan operations and concluding with IT Quality Assurance.

• Managed all testing responsibilities within the team as well as 3 – 5 testing associates
• Developed process improvement strategies within the team, making changes as necessary to increase productivity
• Created and delivered monthly metrics reports and presentations to upper management
• Successfully transitioned to 'Acceptance Test Driven Development' model
• Successfully transitioned from an antiquated Waterfall automated test tool to a more current agile tool

Build capability team – Business unit IT assessments & coaching special project, 3/12 to 7/12

• Fostered and supported agile software development
• Conducted standard work assessments for business units
• Formulated recommendations and uplift opportunities for the business units for improvements within their own teams
• Presented team findings to the business unit management team
• Educated teams on improvement and grow strategies to leverage within an agile software development space

Managed testing efforts within an Agile software development team and ensured all testing commitments were met. Authored test software code for multiple web & IVR applications. This included automation/manual test script planning and execution and defect management.

• Successfully tested data research and acquisition using SQL in Oracle databases

• Successfully provided training and feedback for testing associates within the team

• Coordinated with business partners to facilitate and complete change requests

• Provided production support for multiple monthly software installations/implementations

• Conducted feature and conversion testing for Nationwide Financial web sites and the IVR system for implementations and conversions
• Assisted with production defect testing for the NF applications as well as the web and IVR
• Interacted with iMedia using Agile methodology to successfully test customer facing web sites
• Successfully executed test plans and managed defects using Quality Center
• Paired with database and architect associates to facilitate research and resolution of defects and issues within test environments