Christy Colucci
Boise
Summary
Extensive experience driving operational efficiencies, optimizing resource management, and leading cross-functional teams to achieve organizational goals. Known for strategic planning, fostering collaboration, and ensuring alignment of project outcomes with long-term objectives. PMP-certified, with proven success in change management, stakeholder engagement, and data-driven decision-making.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Director of Business Operations
The Car Park, Inc.
01.2024 - Current
- Provide high-level strategic leadership for business operations, overseeing project management, budget planning, and process improvements to support organizational performance and efficiency
- Spearhead strategic planning efforts and resource allocation, aligning operational initiatives with organizational goals to ensure optimal project execution
- Develop, lead, and implement cross-functional initiatives, collaborating with senior leaders to identify and prioritize organizational needs to improve overall service delivery
- Establish and maintain performance metrics, conducting ongoing analysis to optimize processes, assess risks, and drive continuous improvement
- Foster a culture of accountability and collaboration, mentoring team members and empowering leaders across departments to achieve shared objectives
- Manage vendor relationships and negotiate nation-wide contracts ensuring cost-effective and consistent service
Senior Project Manager
The Car Park, Inc.
01.2020 - 01.2024
- Led and mentored a cross-functional team, setting expectations, providing feedback, and supporting skill development to enhance team effectiveness
- Managed multiple complex projects concurrently in a dynamic environment, coordinating with diverse stakeholders to ensure seamless execution and adherence to project objectives
- Spearheaded project planning, including scope definition, risk assessment, resource allocation, and budgeting, to support organizational goals and strategic outcomes
- Developed end-user training resources and documentation, facilitating effective change management and maximizing adoption rates among users
- Conducted performance analysis and provided senior leadership with actionable insights on process improvements and potential efficiency gains
- Successfully managed client and customer implementations, achieving timely project completion and ensuring quality delivery of services
Project Manager
The Car Park, Inc.
01.2020 - 12.2020
- Executed and coordinated multiple high-impact projects, leveraging partnerships with third-party vendors to standardize processes and enhance consistency in service delivery
- Utilized data analysis to create insightful reports, empowering decision-makers with comparative insights and data-driven recommendations
- Facilitated seamless integration of internal and external resources, achieving flawless project execution within defined scope, timeline, and budget
- Developed training materials and provided hands-on support, ensuring smooth transitions during change management initiatives and boosting user engagement
Senior Business Manager
Boise State University, Housing and Residence Life
01.2018 - 01.2020
- Oversaw a $13M auxiliary budget, providing comprehensive financial analysis, managing expenditure trends, and supporting long-term forecasting to ensure fiscal responsibility
- Directed the operations of the business office, including contracts, payroll, and policy administration, resulting in streamlined processes and operational efficiency
- Recruited, trained, and supervised business office staff, fostering a collaborative team environment that enhanced service quality and accountability
- Acted as a key member of the Housing Leadership Team, offering strategic insights that informed division-wide decision-making
- Built and nurtured cross-functional partnerships across the university, fostering collaboration that supported initiatives within Student Affairs and Enrollment Management
- Represented the division on campus-wide committees, advocating for innovative solutions to inform policy and process improvements
Education
Master of Science - Organizational Performance and Workplace Learning
Boise State University
01.2022
Bachelor of Arts - Accountancy
Boise State University
01.2014
Skills
- Budget forecasting
- Workforce planning
- Productivity optimization
- Training optimization
- Process improvement
- Risk mitigation
Certification
Project Management Professional (PMP), Project Management Institute, 05/01/22
Timeline
Director of Business Operations
The Car Park, Inc.
01.2024 - Current
Senior Project Manager
The Car Park, Inc.
01.2020 - 01.2024
Project Manager
The Car Park, Inc.
01.2020 - 12.2020
Senior Business Manager
Boise State University, Housing and Residence Life
01.2018 - 01.2020
Master of Science - Organizational Performance and Workplace Learning
Boise State University
Bachelor of Arts - Accountancy
Boise State University
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