Hi, I’m
CHRISTY JOLICOEUR
Summary
Detail-Oriented Property Claims Adjuster with 8 years of comprehensive experience. Strong command of conflict resolution and a thorough understanding of claims process. Skilled in investigating claims and analyzing liability concerning personal, casualty or property loss. Proven history of leveraging excellent communication and negotiation skills to determining correct amount of compensation for each case and facilitate settlements.
Overview
35
years of professional experience
Work History
Worley Catastrophe/Alacrity Solutions
Independent Property Claims Adjuster
11.2015 - Current
Job overview
- Departments include: Stewardship (claim owner), Hail Reconciliation Unit, Virtual Field Adjuster, Large Loss Reconciliation Unit, File Reviewer
- Largest Claim handled is $4.5 Million.
- Maintained claim quality standards in a fast-paced and ever-changing environment while striving to maximize productivity and provide excellent customer service in a timely manner.
Fountain Group Adjusters
Independent Property Claims Adjuster - Field
10.2021 - 04.2022
Job overview
- Handled over 400 claims for Louisiana Insurance Guaranty Association (LIGA) and Gulf States Insurance Company in 6 months.
- Maintained claim quality standards in a fast-paced and ever-changing environment while striving to maximize productivity and provide excellent customer service in a timely manner.
- Provided comprehensive reports to management detailing claim findings and recommendations that facilitated decision-making processes for upper-level management.
- Conducted comprehensive site inspections to assess property damage accurately, ensuring precise evaluation of required repairs or replacement costs.
Anytime Fitness
Membership Sales Rep
11.2010 - 06.2011
U.S. Navy Active Duty
Military Police Soldier
11.2001 - 11.2002
Job overview
- Under Presidential Recall for Operation Noble Eagle/Operation Enduring Freedom
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Secured and protected military property, assets, and personnel.
- Operated and maintained armored vehicles.
M.S. Benbow & Associates
Drafter
08.1999 - 11.1999
Colvin Hayes & Associates
Secretary
03.1998 - 08.1999
Brooke Staffing
Secretarial Support
05.1997 - 03.1998
Job overview
- For various companies
Holiday Inn Select
Catering Manager
01.1997 - 04.1997
Ramada Plaza
Sales & Catering Manager
01.1995 - 12.1996
Holiday Inn Downtown Superdome
Sales Manager; Catering Coordinator
02.1994 - 11.1994
Brooke Staffing
Secretarial Support
04.1993 - 02.1994
Job overview
- For various companies
Electronic Data Systems
Purchasing Representative; Accounting Clerk
11.1989 - 04.1993
Clipper Magazine/Gannet Publishing
Outside Sales Account Executive
06.2011 - 01.2016
Job overview
- Developed lasting relationships with clients through consistent communication, understanding their needs, and offering relevant solutions.
- Maintained Local and Regional existing business accounts and procured new accounts.
- Collaborated with Design team to create appealing print-media advertisements based on client needs.
Blizzard Beach Ice Cream Shop
Owner and Operator
02.2008 - 10.2010
Job overview
- Managed day-to-day business operations.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Damon Engineering
AutoCAD Drafter
09.2006 - 02.2008
Job overview
- Created, printed, and modified Residential (and some commercial) drawings in AutoCAD.
- Worked with architects, engineers and customers to efficiently resolve planning and construction issues.
Christy Jolicoeur Designs
AutoCAD Designer
11.2002 - 09.2005
Job overview
- Subcontracting for various architects, Metropolitan Construction, and English Turn Subdivision
- Optimized design layouts for improved functionality and cost-effectiveness by utilizing advanced AutoCAD tools and features.
Design Collaborative
Drafting Designer
01.2000 - 11.2002
Job overview
- Drafting in Residential Design (Custom built homes). Created, printed, and modified drawings in AutoCAD and Chief Architect.
- Worked with architects, engineers and customers to efficiently resolve planning and construction issues.
Education
Louisiana Technical College (West Jefferson Campus)
Certificate from Basic Drafting, AutoCAD, Advanced AutoCad/CADII
Blanchester High SchoolDiploma
Laurel Oaks Career Development Center
Certificate from Business Data Processing
Skills
- Licensed Independent Adjuster in 30 states
- Xactimate, XactContents, and ClaimXperience, WorkForce
- AutoCAD, AutoCAD Light, Chief Architect
- State Farm Certified
- Liberty Mutual Certified
- Policy Interpretation, Claims Investigation, Evaluation, Adjustment, Settlement Negotiation
- Management Experience
- Microsoft Office, Microsoft Teams
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Independent Property Claims Adjuster - Field
Fountain Group Adjusters
10.2021 - 04.2022
Independent Property Claims Adjuster
Worley Catastrophe/Alacrity Solutions
11.2015 - Current
Outside Sales Account Executive
Clipper Magazine/Gannet Publishing
06.2011 - 01.2016
Membership Sales Rep
Anytime Fitness
11.2010 - 06.2011
Owner and Operator
Blizzard Beach Ice Cream Shop
02.2008 - 10.2010
AutoCAD Drafter
Damon Engineering
09.2006 - 02.2008
AutoCAD Designer
Christy Jolicoeur Designs
11.2002 - 09.2005
Military Police Soldier
U.S. Navy Active Duty
11.2001 - 11.2002
Drafting Designer
Design Collaborative
01.2000 - 11.2002
Drafter
M.S. Benbow & Associates
08.1999 - 11.1999
Secretary
Colvin Hayes & Associates
03.1998 - 08.1999
Secretarial Support
Brooke Staffing
05.1997 - 03.1998
Catering Manager
Holiday Inn Select
01.1997 - 04.1997
Sales & Catering Manager
Ramada Plaza
01.1995 - 12.1996
Sales Manager; Catering Coordinator
Holiday Inn Downtown Superdome
02.1994 - 11.1994
Secretarial Support
Brooke Staffing
04.1993 - 02.1994
Purchasing Representative; Accounting Clerk
Electronic Data Systems
11.1989 - 04.1993
Louisiana Technical College (West Jefferson Campus)
Certificate from Basic Drafting, AutoCAD, Advanced AutoCad/CADII
Blanchester High School
Laurel Oaks Career Development Center
Certificate from Business Data Processing
References
REFERENCES AVAILABLE UPON REQUEST
Volunteer
Volunteer at the Northshore Humane Society.
- Assist with special events or programs regarding animal adoptions/foster programs.
- Maintained clean, neat, and operational facilities to serve the program needs.
- Use of strong interpersonal communication skills to convey information to others.
References
REFERENCES AVAILABLE UPON REQUEST
Volunteer
Volunteer at the Northshore Humane Society.
- Assist with special events or programs regarding animal adoptions/foster programs.
- Maintained clean, neat, and operational facilities to serve the program needs.
- Use of strong interpersonal communication skills to convey information to others.
References
REFERENCES AVAILABLE UPON REQUEST
Volunteer
Volunteer at the Northshore Humane Society.
- Assist with special events or programs regarding animal adoptions/foster programs.
- Maintained clean, neat, and operational facilities to serve the program needs.
- Use of strong interpersonal communication skills to convey information to others.
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