Christy Kaiser
Milford,DE
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
36
36
years of professional experience
Work History
Administrative Assistant
Marvel Agency, Inc.
15 N. Walnut St., Milford, DE 19963
07.2005 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Generated reports and typed letters in Word.
- Processed invoices and expenses using QuickBooks to facilitate on-time payment.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Maintained staff directory and company policy handbook for human resources department.
- Arranged rapid office equipment repair and maintenance with vendors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Handled client correspondence and tracked records to foster office efficiency.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Transferred and directed phone calls, guests and mail to correct staff members.
- Recorded expenses and maintained accounting records.
- Authored clear and professional business documents.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
Real Estate Agent
Generations III Realty
8806 Chesapeake Ave., North Beach, MD 20714
05.1987 - 11.2005
- Managed contracts, negotiations and all aspects of sales to finalize purchases and exceed customer expectations.
- Communicated with clients to understand property needs and preferences.
- Maintained connections with clients to encourage repeat business and referrals.
- Negotiated, facilitated and managed real estate transactions.
- Developed and maintained relationships with clients through networking, postcards and cold calling.
- Advertised client properties through websites, social media and real estate guides.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Presented purchase offers to sellers for consideration.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Reviewed market research data and changed sales plans accordingly.
- Represented buyers and sellers of developed and undeveloped properties.
Education
No Degree - Secretarial
Fleet Business School
Annapolis1984
High School Diploma -
Suitland High School
Suitland, MD06.1976
Skills
- Ease with Computers and Technology
- Confidentiality and Data Protection
- Administrative Procedures
- Database Maintenance
- Supply Inventory Control
- Appointment Coordination
- Strong Organizational Skills
- Multi-Line Telephone Systems
- Multitasking and Time Management
- Document and File Management
- Quickbooks Proficiency
- MS Office Suite Knowledge
- Detailed Meeting Minutes
- Reception Duties
- Client Correspondence
- Postage Meter
- Office Supplies and Inventory
- Skilled in Microsoft Office
- Writing and Editing Skills
- Calendar Preparation
- Administrative and Clerical Support
- Social Media Updating
- Microsoft Publisher
Timeline
Administrative Assistant
Marvel Agency, Inc.
07.2005 - Current
Real Estate Agent
Generations III Realty
05.1987 - 11.2005
No Degree - Secretarial
Fleet Business School
High School Diploma -
Suitland High School