Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christy Kirby

Logansport,LA

Summary

Detail-oriented and reliable professional with a strong background in dispatch operations and financial handling. Proven ability to coordinate logistics, manage time-sensitive communications, and maintain accuracy in cash transactions and financial documentation. Skilled in multitasking, problem-solving, and providing excellent service in high-pressure environments. Demonstrates integrity, discretion, and strong organizational skills, with a commitment to efficiency and operational excellence.

Overview

28
28
years of professional experience

Work History

Dispatcher

Southern Fluid Solutions
03.2024 - 04.2025
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 20-45 fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Scheduled deliveries and pickups according to customer needs.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Answered phone calls and responded to customer emails.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Promoted teamwork among colleagues by proactively assisting others when needed.

Dispatcher

Pinnergy
12.2019 - 03.2024
  • Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 20-35 fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Scheduled deliveries and pickups according to customer needs.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Answered phone calls and responded to customer emails.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Promoted teamwork among colleagues by proactively assisting others when needed.

Dispatcher

31 Energy
08.2018 - 11.2019
  • Managed high-stress situations to ensure caller calmness, using effective communication and problem-solving skills.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of 20-35 fleet vehicles.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Scheduled deliveries and pickups according to customer needs.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Answered phone calls and responded to customer emails.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
  • Promoted teamwork among colleagues by proactively assisting others when needed.

Cleaning Specialist

Self-employeed
08.2012 - 02.2018
  • Adhered to safety protocols, resulting in zero complaints, hazards, or lost-time accidents.
  • Maintained a safe environment for clients by adhering to strict cleaning protocols and guidelines.
  • Used time management and efficient cleaning methods to meet deadlines.

Gaming Technician

LSM Gaming
03.1997 - 09.1999
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Trained new technicians on standard operating procedures, ensuring consistency across the team.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
  • Counted, balanced and reconciled cash and credit card payments and identified gaps in proper cash-handling procedures.
  • Greeted and served customers professionally, operated cash registers and sanitized checkout area after each customer.

Education

High School Diploma -

Logansport High School
Logansport, LA

No Degree - Medical Billing And Coding

Ultimate Medical Academy
Clearwater, FL
08-2014

Skills

  • Customer service
  • Data entry
  • Decision-making
  • Active listening
  • Attention to detail
  • Time management
  • Problem-solving
  • Updating logs

Timeline

Dispatcher

Southern Fluid Solutions
03.2024 - 04.2025

Dispatcher

Pinnergy
12.2019 - 03.2024

Dispatcher

31 Energy
08.2018 - 11.2019

Cleaning Specialist

Self-employeed
08.2012 - 02.2018

Gaming Technician

LSM Gaming
03.1997 - 09.1999

High School Diploma -

Logansport High School

No Degree - Medical Billing And Coding

Ultimate Medical Academy

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