Christy Packer
Summary
Successful Counter Manager ready for a new position where talents can be properly utilized. Dedicated to achieving all sales results with a passion for products. Results-driven, personable, and developing effective concepts to promote business.
Overview
20
20
years of professional experience
5
5
years of post-secondary education
Work History
Counter Manager
Belk Department Store
Spanish Fort
03.2006 - Current
- Trained and mentored staff to enhance product knowledge and customer service.
- Coordinated promotional events to showcase new products and drive sales.
- Conducted regular team meetings to discuss sales strategies and updates.
- Resolved customer complaints in a professional manner.
- Created weekly schedules for counter employees based on store traffic patterns.
- Developed and motivated counter associates, monitored customer service level and built sales through training team members and maintaining counter stock and visual presentation.
- Supervised and evaluated staff performance, providing feedback and guidance as needed.
Education
Bachelors - Seminary
IM Institute
Pensacola, FL 05.2021 - 05.2026
Baldwin County High
Bay Minette, ALImi International
Pensacola, FLSkills
- Customer service
- Team building
- Employee training
- Project management
- New account setup
- Cash handling
- Meeting sales goals
- De-escalating conflicts
- Developing customer relationships
Timeline
Bachelors - Seminary
IM Institute
05.2021 - 05.2026
Counter Manager
Belk Department Store
03.2006 - Current
Baldwin County High
Imi International