Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christy Parker

Kansas City,MO

Summary

Dynamic Front Desk Supervisor at Residence Inn by Marriott, skilled in guest service and office management. Proven track record in enhancing customer engagement and supervising housekeeping operations. Adept at training staff and ensuring guest satisfaction, consistently achieving high service standards and operational efficiency.

Overview

24
24
years of professional experience

Work History

FRONT DESK SUPERVISOR

RESIDENCE INN BY MARRIOTT
Kansas City, USA
07.2024 - Current
  • Developed skills across all areas of hotel operations to enhance service delivery.
  • Supervised front desk operations while overseeing housekeeping, including room cleaning inspections and laundry distribution.
  • At the front desk, I oversee Marriott Bonvoy enrollments, guest satisfaction surveys and responses, guest ledgers, night audit, and account reconciliation.
  • Served as Manager on Duty, overseeing all departments to ensure smooth operations.
  • Kansas City Airport

ASSISTANT

J. BLAKEMAN CONSTRUCTION
Muskegon, USA
01.2022 - 01.2024

SERVER

IRONDALE CAFÉ
Irondale, USA
01.2021 - 01.2022

MORTGAGE PROCESSOR / ASSISTANT AND CLOSER

SOUTHEASTERN MORTGAGE CO
Birmingham, USA
01.2002 - 01.2012

Education

Associate of Arts - Psychology and General Studies

JEFFERSON STATE COMMUNITY COLLEGE
Center Point, AL
01-1997

Skills

  • Office management
  • Front desk operations
  • Customer engagement
  • Reservation management
  • Facility management
  • Event coordination
  • Training development

Timeline

FRONT DESK SUPERVISOR

RESIDENCE INN BY MARRIOTT
07.2024 - Current

ASSISTANT

J. BLAKEMAN CONSTRUCTION
01.2022 - 01.2024

SERVER

IRONDALE CAFÉ
01.2021 - 01.2022

MORTGAGE PROCESSOR / ASSISTANT AND CLOSER

SOUTHEASTERN MORTGAGE CO
01.2002 - 01.2012

Associate of Arts - Psychology and General Studies

JEFFERSON STATE COMMUNITY COLLEGE
Christy Parker