Christy Sanderson
Fayetteville,NC
Summary
Dynamic Office Administrative Assistant with proven expertise at Shinelight in database entry and client relationship management. Adept at enhancing operational efficiency through meticulous scheduling and effective communication. Recognized for supporting leadership with budget management and fostering a welcoming environment for visitors, ensuring a positive experience for all stakeholders.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Office Administrative Assistant
Shinelight
04.2024 - Current
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Maintained inventory of office supplies and placed orders.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Community Living Support Aide
Touchstone Residential Services
12.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Replaced bandages, dressings, and binders to care for wounds and encourage healing.
- Recorded status and duties completed in logbooks for management.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
- Guided patients to restroom to support bladder and bowel relief requirements.
Day Program Coordinator
Serenity Therapeutic Services
01.2012 - 12.2020
- Handled coordination of daily activities and direct report assignments.
- Coordinated visitations and tours for program facility.
- Reviewed and updated time and attendance system records.
- Supervised completion of required and designated program documents such as specific diet protocols, community participation reports and attendance or utilization reports.
- Supervised program recruiting, selection, performance management, discipline, guidance and resource assistance.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
- Ordered all pharmacy supplies and kept check on inventory levels.
Behavior Technician
Crossroads
08.2006 - 04.2009
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Worked as part of collaborative team to address changing needs of children and families.
- Developed and implemented reinforcement systems to encourage positive behaviors.
- Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
- Monitored client progress to provide continued guidance and consistent feedback to families.
- Trained clients to apply appropriate social skills and behavior modification techniques.
- Collaborated with other professionals to develop and modify individualized treatment plans.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Learned specialized behavior approaches to implement behavioral strategies.
- Kept accurate records by documenting progress and adhering to prescribed behavior plan.
- Collaborated with client's support system and other allied specialists to implement positive interventions.
- Supported client using principles of applied behavior analysis.
- Treated clients and families with respect and dignity.
- Charted on each patient daily.
- Provided therapeutic activities to assist with patient development.
Education
No Degree - CNA Certification
Bladen Community College
Dublin, NC05-2026
High School Diploma -
Robeson Community College Adult High School
Lumberton, NC06-2003
Skills
- Database entry
- Spreadsheet development
- Vendor engagement
- Travel coordination
- Reception management
- Human resources
- Scheduling and calendar management
- Verbal communication
- Schedule management
- Supply inventory
- Document preparation
- Document scanning
- Client relationship management
- Telephone reception
- Multitasking and organization
- File organization
- Meeting planning
- Microsoft office
- Team support
- Data entry
Certification
North Carolina Intervention
CPR Certified
CNA I Certified
Timeline
Office Administrative Assistant
Shinelight
04.2024 - Current
Community Living Support Aide
Touchstone Residential Services
12.2022 - Current
Day Program Coordinator
Serenity Therapeutic Services
01.2012 - 12.2020
Behavior Technician
Crossroads
08.2006 - 04.2009
No Degree - CNA Certification
Bladen Community College
High School Diploma -
Robeson Community College Adult High School