Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
References
Timeline
Generic

Christy Shelton

Wichita Falls,TX

Summary

Detail-oriented Restaurant Operations Manager with expertise in enforcing brand standards and optimizing daily procedures. Led staffing initiatives for front counter and kitchen teams, while managing inventory control and food ordering. Addressed customer issues and enhanced operational efficiency through effective waste management. Skilled in cash handling and maintaining financial accountability in fast-paced environments.

Overview

1
1
Certification
21
21
years of professional experience

Work History

General Manager

Dairy Queen
Tyler, Tx
05.2021 - 08.2026
  • Led Dairy Queen restaurant operations, enforcing brand standards and daily procedures.
  • Managed staffing schedules, hiring, and training for front counter and kitchen teams.
  • Monitored inventory, placed food orders, and controlled waste across Dairy Queen supplies.
  • Resolved customer issues while maintaining cleanliness and organization in restaurant
  • Conducted inventory counts and managed cash handling procedures

General Manager/Assistant General Manager

Whataburger
Jacksonville, Tx
03.2005 - 05.2021
  • Directed Whataburger restaurant operations, enhancing staffing efficiency and maintaining daily service standards.
  • Managed team member hiring, training, and performance reviews to foster a high-performing team.
  • Scheduled shifts to align with labor needs, ensuring optimal store coverage.
  • Counting money, Counting inventory
  • Product ordering
  • Addressed customer complaints
  • Cleaning, cashiering

Education

Troup High School
Troup, TX

Skills

  • Staff scheduling
  • Inventory management
  • Food procurement
  • Cash management

Certification

  • Have my serve safe certificate

Accomplishments

  • Got 3 pride awards for Dairy Queen

References

References available upon request.

Timeline

General Manager

Dairy Queen
05.2021 - 08.2026

General Manager/Assistant General Manager

Whataburger
03.2005 - 05.2021

Troup High School
Christy Shelton